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Diane Reyes, Global Head of Liquidity and Cash Management, HSBC, talks about how wholesale customers are leveraging mobile, and the need for banks and fintechs to partner to create viable end to end solutions.
Dear Ms Reyes, my experience of senior management at HSBC is that they do not have a clue what goes on at the customer level. They are so far removed from reality that they might as well be based on Mars.
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