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IoT will impact underwriting and customer service

18 May 2016 | 11315 views | 0

Jamie Macgregor, SVP Insurance, Celent: Oliver Wyman, talks about the importance of relevant (not always big) data in insurance, the potential for small algorithm-based insurers to take on big brands, the need for market education to boost confidence in digital and the ‘golden question’ of how to transpose the agility of a start-up into an established player.

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