ABN Amro deploys Captiva's InputAccel to capture mortgage documents

ABN Amro deploys Captiva's InputAccel to capture mortgage documents

ABN Amro Services Company has implemented Captiva Software's InputAccel to capture and process US mortgage documents and files.

InputAccel is a document capture system that converts data from paper and faxes into a format which can be used in back-end systems, including XML, image files and custom transaction.

Captiva says that since deploying the system, ABN Amro has doubled its processing to 75,000 mortgage files a month, which is over 600,000 pages of information per day.

William Brinkman, assistant vice president, ABN Amro Services, comments: "Whereas previously we had to stop scanning when we encountered unusual mortgage applications known as 'capture exceptions', with InputAccel, these exceptions are no longer a bottleneck in our process pipeline."

ABN Amro adds that the system has eliminated the need to outsource parts of its mortgage application process.

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