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LSE investigating Refinitiv outage

LSE investigating Refinitiv outage

The London Stock Exchange is investigating the cause of a five hour outage at its Refinitiv market data unit on Thursday morning.

Refinitiv's Eikon platform went out at around 07:30 GMT, leaving the firm's 400,000 end users unable to access prices for currencies and other assets. Other services hit included FXall and the World-Check One AML screening tool.

The issue was fixed shortly after mid-day, with the firm embarking on an internal investigation into the cause, which apperas to have been triggered by a problem with authenticating users as they logged in

The LSE completed its $27 billion takeover of Refinitiv in January in an effort to create a serious rival to Bloomberg in the financial data sector. However, its shares have been on a downward slide after it admitted that it would have to spend more time and cash on the integration effort than initially expected.

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