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US banks and fintechs form group to tackle customer data-sharing

US banks and fintechs form group to tackle customer data-sharing

Some of America's biggest banks have joined forces with fintech firms to launch a non-profit organisation that tackles the contentious issue of sharing consumer data.

Bank of America, Citi, JPMorgan Chase and Wells Fargo are among the banks backing Financial Data Exchange (FDX), alongside a host of firms, including Intuit, Xero and Yodlee, that want access to consumer account data.

In recent years there has been a tug of war between banks and third parties over access to client data. While startups offering new digital services argue that consumers want to be able to share information, banks have been reticent, citing security concerns.

According to a recent survey, both sides have a point: nearly two thirds of respondents are very or extremely concerned about data privacy when using fintech apps, yet 56% want to control which accounts and types of data that third parties can access.

In order to break the impasse, FDX - a subsidiary of the Financial Services Information Sharing and Analysis Center (FS-ISAC) - has introduced an interoperable standard and operating framework centred on an API called the Durable Data API (DDA).

DDA promises to replace the need for screen scraping and credential sharing, benefiting everyone involved: Consumers will get better control over their personal financial data through improved access authorisation options; FIs will have a simple, consistent process for securely sharing data with third parties; and fintechs will be able to access information and provide services that consumers want.

Lila Fakhraie, co-chair, FDX and manager, digital banking API team, Wells Fargo, says: "The launch of FDX marks an industry turning-point toward the standardization of more secure financial data sharing.

"Our efforts will improve the efficiency and security around the exchange of financial information and empower consumers to control exactly what account data is shared with third-party applications."

Comments: (3)

Duane Tough
Duane Tough - PBATM - ny 18 October, 2018, 23:44Be the first to give this comment the thumbs up 0 likes

Looks like a polite way to tell the governments to not regulate like California is effective Jan 1 2020- no screen scraping amongst other items

A Finextra member
A Finextra member 19 October, 2018, 10:10Be the first to give this comment the thumbs up 0 likes

Fiduciary can be defined as “An entity in whom another has placed utmost trust and confidence to manage and protect property, including money. The relationship wherein one person has an obligation to act for another's benefit.

A fiduciary relationship is rooted in the idea of faith and confidence. It is established only when the confidence given by one person (banker) is actually accepted by the other person (customer). Mere respect for judgment or trust in character is insufficient for the creation of a fiduciary relationship. The duties of a fiduciary (banker) include loyalty and reasonable care of the assets within custody. All of the fiduciary's actions are performed for the advantage of the beneficiary (customer).

Trust is of paramount importance in maintaining a fiduciary relationship and it extends to customer data. Banks are CUSTODIANS of customer data. They cannot deal with it as their asset. They cannot monetise it. If this already happening in some countries, banks can be legally challenged and possibly, penalised.


Ketharaman Swaminathan
Ketharaman Swaminathan - GTM360 Marketing Solutions - Pune 19 October, 2018, 18:47Be the first to give this comment the thumbs up 0 likes

At last count, some 2000 banks in USA use Cardlytics and other solutions to make targeted offers based on customer transaction data to customers who have opted-in to receive them. AFAIK, no bank or fintech has been challenged or penalized for doing this. Probably because there's no contradiction between Trust and Monetization.