19 November 2017
visit www.response.ncr.com

BBVA brings info and payments to social and messaging networks

19 May 2017  |  9781 views  |  0 Hipster teens with phone

BBVA is embedding more deeply with social and messaging networks through a new bot that lets Spanish customers access financial information via Facebook and Telegram, and a tool for making payments from Whatsapp.

With some 86% of Spanish internet users accessing Facebook, WhatsApp, YouTube, Twitter or Instagram at least once a day, BBVA says it wants to make it easier for customers to carry out everyday transactions without having to leave their social networks.

In a Spanish first, the new chatbot allows customers to view financial information such as their available account balance summaries, their IBANs, or the remaining credit on their cards from within Telegram or Facebook Messenger.

For Messenger, customers need only find the @bbva­­_espana link or go directly to BBVA Spain, while in order to obtain access via Telegram, they can seek out the @bbva­­_esp­_bot contact.

Meanwhile, the new Cashup tool lets customers registered to the Bizum payment service send money to any contact instantly without having to leave their chat, no matter whether they are within Whatsapp, Telegram, Hangouts, Messenger, or another messaging app.
KeywordsSOCIAL MEDIA

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

What does the future of banking look like?

What does the future of banking look like?

02 May 2017  |  26213 views  |  7 comments | 44 tweets | 40 linkedin
BBVA steps up fintech acquisition strategy with purchase of Openpay

BBVA steps up fintech acquisition strategy with purchase of Openpay

25 April 2017  |  12471 views  |  1 comments | 22 tweets | 18 linkedin
BBVA runs live funds transfers over Ripple

BBVA runs live funds transfers over Ripple

21 April 2017  |  18625 views  |  0 comments | 35 tweets | 20 linkedin
Western Union and MoneyGram unveil Facebook Messenger bots; Mastercard and Amex pile in

Western Union and MoneyGram unveil Facebook Messenger bots; Mastercard and Amex pile in

19 April 2017  |  13728 views  |  0 comments | 19 tweets | 21 linkedin
Facebook Messenger AI assistant offers payments suggestions

Facebook Messenger AI assistant offers payments suggestions

10 April 2017  |  13481 views  |  1 comments | 19 tweets | 20 linkedin
WhatsApp makes P2P payments play in India

WhatsApp makes P2P payments play in India

04 April 2017  |  9281 views  |  0 comments | 15 tweets | 22 linkedin
ING drives payments via social media channels

ING drives payments via social media channels

12 September 2016  |  10479 views  |  0 comments | 17 tweets | 25 linkedin

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.solutions.lexisnexis.comvisit www.aciworldwide.comvisit www.atos.net

Top topics

Most viewed Most shared
Ripple boss predicts central bank adoption of blockchainRipple boss predicts central bank adoption...
14998 views comments | 24 tweets | 24 linkedin
Singapore central bank open sources blockchain prototypesSingapore central bank open sources blockc...
12090 views comments | 15 tweets | 29 linkedin
Digital receipt startup Flux scores game-changing deal with BarclaysDigital receipt startup Flux scores game-c...
10068 views comments | 20 tweets | 36 linkedin
AmEx partners Ripple and Santander for blockchain-enabled cross-border paymentsAmEx partners Ripple and Santander for blo...
9947 views comments | 13 tweets | 39 linkedin
UK cryptocurrency exchange startup launches debit card for spending bitcoinUK cryptocurrency exchange startup launche...
8285 views comments | 26 tweets | 37 linkedin

Featured job

to £70K base, £105K ote, benefits
London, UK

Find your next job