26 July 2017
Download the paper now.

BBVA rolls out mobile onboarding; signs Salesforce deal

04 November 2016  |  9606 views  |  0 Woman leaning on wall using smartphone

BBVA has rolled out a new mobile onboarding service that enables customers to open an account with just a photo ID and a selfie.

At the outset, the new remote registration service asks users to scan a photo ID and provide a selfie. The bank has implemented face recognition technology at the back end to ensure that both images coincide, before switching over to a BBVA rep to verify the customer's ID through a video call. The entire process takes just minutes to complete.

BBVA follows in the footsteps of Self Bank, the Spanish online banking subsidiary of French financial group Boursorama, which is using a combination of video-conferencing, biometrics and electronic signatures, to cut registration times for new customers joining the bank.

Both are taking advantage of recently-enacted legislation which removes the need for customers to be physically present to open an account.

Separately, BBVA has signed an MoU with Salesforce to use its cloud computing services to strengthen its customer relationship management strategy. The agreement, one of a series signed by the Spanish bank with key technology partners such as Cisco and Amazon Web Services, has been enacted to help the bank grow its proportion of product sales through digital channels.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Self Bank offers remote customer registration with video-conferencing

Self Bank offers remote customer registration with video-conferencing

01 November 2016  |  6675 views  |  0 comments | 14 tweets | 14 linkedin
BBVA travels deeper into the cloud

BBVA travels deeper into the cloud

21 October 2016  |  9973 views  |  0 comments | 13 tweets | 16 linkedin
BBVA creates user-experience centre in Dallas

BBVA creates user-experience centre in Dallas

28 September 2016  |  6719 views  |  0 comments | 8 tweets | 12 linkedin
BBVA in management reshuffle for digital banking push

BBVA in management reshuffle for digital banking push

28 July 2016  |  11027 views  |  0 comments | 15 tweets | 13 linkedin
BBVA explains scrum culture initiative

BBVA explains scrum culture initiative

01 July 2016  |  14352 views  |  0 comments | 18 tweets | 30 linkedin
BBVA bets on the cloud for digital transformation

BBVA bets on the cloud for digital transformation

25 May 2016  |  7991 views  |  0 comments | 14 tweets | 16 linkedin
BBVA acquires hot Finnish startup Holvi

BBVA acquires hot Finnish startup Holvi

07 March 2016  |  15905 views  |  0 comments | 32 tweets | 31 linkedin
Former Simple exec joins BBVA as head of Open API

Former Simple exec joins BBVA as head of Open API

24 February 2016  |  7894 views  |  0 comments | 16 tweets | 8 linkedin
BBVA increases newly independent fintech venture fund to $250m

BBVA increases newly independent fintech venture fund to $250m

11 February 2016  |  12946 views  |  1 comments | 19 tweets | 13 linkedin
Digital transformation driving earnings at BBVA

Digital transformation driving earnings at BBVA

03 February 2016  |  17865 views  |  0 comments | 50 tweets | 46 linkedin
BBVA hires Barclays digital chief Derek White

BBVA hires Barclays digital chief Derek White

11 January 2016  |  13723 views  |  0 comments | 26 tweets | 16 linkedin
BBVA buys 29.5% stake in Atom for £45 million

BBVA buys 29.5% stake in Atom for £45 million

24 November 2015  |  13548 views  |  1 comments | 34 tweets | 42 linkedin
Banks need to develop new core competencies to survive - BBVA COO

Banks need to develop new core competencies to survive - BBVA COO

23 October 2015  |  10741 views  |  0 comments | 27 tweets | 18 linkedin

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.niceactimize.comvisit www.worldpaymentsreport.comdownload the paper now

Who is commenting?

Top topics

Most viewed Most shared
UK judge blocks £14bn class action suit against MastercardUK judge blocks £14bn class action su...
10161 views comments | 7 tweets | 6 linkedin
PayPal strikes deals with Chase and CitiPayPal strikes deals with Chase and Citi
9750 views comments | 10 tweets | 6 linkedin
Mastercard and Scotiabank join Enterprise Ethereum AllianceMastercard and Scotiabank join Enterprise...
9564 views comments | 25 tweets | 16 linkedin
Machines could take over 30% of bank jobs: McKinseyMachines could take over 30% of bank jobs:...
9109 views comments | 28 tweets | 27 linkedin
Yet more deals announced in payments sectorYet more deals announced in payments secto...
9061 views comments | 7 tweets | 21 linkedin