23 August 2017
visit www.avoka.com

NatWest goes down again as hackers hit Website

06 December 2013  |  6632 views  |  0 Natwest logo web screen shot

NatWest customers were locked out of online banking services for the second time in a week, as the accident-prone UK bank fell victim to a Distributed Denial of Services attack.

The disruption to customer service lasted for an hour from 11:30.

An RBS spokesman apologised to customers for the latest hiccup. "Due to a surge in Internet traffic deliberately directed at the NatWest Website, customers experienced difficulties accessing some of our customer Websites today. We have taken the appropriate action to restore the affected Websites. At no time was there any risk to customers. We apologise for the inconvenience caused."

Earlier this week RBS chief executive Ross McEwan blamed decades of underinvestment in IT for a systems blow-out that left customers unable to access their money or pay for goods on Cyber Monday, traditionally the busiest shopping day of the year.

RBS stresses that the latest incident was not in any way connected to Monday's IT failure.

Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Quarter of Brits would consider leaving bank over IT meltdown - survey

Quarter of Brits would consider leaving bank over IT meltdown - survey

04 December 2013  |  5706 views  |  1 comments | 10 tweets | 7 linkedin
In wake of latest meltdown, RBS boss admits decades of IT neglect

In wake of latest meltdown, RBS boss admits decades of IT neglect

03 December 2013  |  8678 views  |  8 comments | 10 tweets | 5 linkedin
'Punch bag' RBS fights back with proactive approach to social media

'Punch bag' RBS fights back with proactive approach to social media

26 November 2013  |  9466 views  |  1 comments | 15 tweets | 9 linkedin
FCA slaps £5.6 million fine on RBS for transaction reporting failures

FCA slaps £5.6 million fine on RBS for transaction reporting failures

24 July 2013  |  7890 views  |  1 comments | 2 tweets | 5 linkedin
Latest RBS, NatWest and Ulster Bank glitch hits mobile apps

Latest RBS, NatWest and Ulster Bank glitch hits mobile apps

28 March 2013  |  9011 views  |  1 comments | 7 tweets | 1 linkedin
RBS to invest £700 million in retail operations

RBS to invest £700 million in retail operations

18 March 2013  |  7555 views  |  2 comments | 8 tweets | 5 linkedin
RBS, NatWest and Ulster Bank customers hit by fresh IT meltdown

RBS, NatWest and Ulster Bank customers hit by fresh IT meltdown

07 March 2013  |  10025 views  |  1 comments | 4 tweets | 1 linkedin
In wake of RBS meltdown, MPs warn banks on IT systems

In wake of RBS meltdown, MPs warn banks on IT systems

04 September 2012  |  8979 views  |  3 comments
RBS sets aside £125m to cover IT meltdown costs

RBS sets aside £125m to cover IT meltdown costs

03 August 2012  |  8349 views  |  0 comments
RBS chief Hester waives bonus over IT meltdown

RBS chief Hester waives bonus over IT meltdown

29 June 2012  |  7278 views  |  1 comments
RBS meltdown blamed on Indian IT operative

RBS meltdown blamed on Indian IT operative

27 June 2012  |  14245 views  |  5 comments
RBS and NatWest Web services knocked out; Oslo Bors hit by DDoS attack

RBS and NatWest Web services knocked out; Oslo Bors hit by DDoS attack

21 June 2012  |  13593 views  |  3 comments

Related company news

 

Related blogs

Create a blog about this story (membership required)
visit www.worldpaymentsreport.comvisit www.vasco.comvisit www.dorsum.eu

Top topics

Most viewed Most shared
Mobile contactless spending accelerating in UKMobile contactless spending accelerating i...
12797 views comments | 27 tweets | 23 linkedin
Barclays pairs banking data with third party apps for SmartBusiness DashboardBarclays pairs banking data with third par...
11410 views comments | 22 tweets | 34 linkedin
Australia regulates digital currenciesAustralia regulates digital currencies
10587 views comments | 21 tweets | 35 linkedin
RBS to bring Silicon Valley to EdinburghRBS to bring Silicon Valley to Edinburgh
10525 views comments | 10 tweets | 8 linkedin
hands typing furiouslyWhy Is Risk Analytics Important?
10468 views 0 | 6 tweets | 1 linkedin

Featured job

Competitive
London, UK (or flexible)

Find your next job