Lehman ramps up IP telephony development

Lehman ramps up IP telephony development

US investment bank Lehman Brothers is using technology from Metreos Corporation to speed the development and deployment of voice and data applications over its IP telephony network.

Lehman Brothers is using the Metreos Communications Application Environment (CAE) to build applications for deployment over its VoIP network.

The bank has already developed and deployed a number of applications using the Metreos CAE technology including QuickDial, a Web-enabled, predictive dialling and voice recording system used by the equity research group to distribute market information to customers.

Lehman Brothers has also used the toolset to introduce single number device mobility for staff and ease integration of instant messaging with IP-based networks.

Philip Palevo, VP, network engineering, Lehman Brothers, says the bank reviewed a number of vendors that would help it utilise its IP infrastructure: "We chose Metreos based on the stability of its run-time environment, ease of integration with our VoIP deployment and the speed with which we could develop applications...We were also able to easily scale applications up to hundreds of users with the click of a button."

Pavelo says the platform is also helping the bank gain more value from its IP telephony system with minimal ramp up time.

Comments: (0)