The New York Mercantile Exchange is implementing digital voice trading technology supplied by the UK's BT across 740 positions at its Nymex and Comex divisions.
The exchange has deployed BT's ITS voice trading systems across 450 trading positions at its Nymex division and 290 positions at its Comex division.
BT says it won the contract to replace the exchange's analogue system - which was supplied by V-Band - in competition with IPC.
The ITS platforms at the exchange are supported by two ITS pV107 telephony switches. All traders have been given two ITS pV205Hi turrets which allow them to handle up to eight calls at one time.
The new system also includes the vendor's collaborative trading application, ITS Myriad, which integrates multiple channels - such as voice, Web, instant messaging, e-mail and mobile - and delivers data sourced from in-house and third-party systems to the user's desktop.
Commenting on the implementation, John Barbara, director of telecommunications, Nymes, says: "They (BT) worked with us to deploy the new voice trading technology in blocks over a series of weekends, avoiding any disruption to our mission-critical trading operations and were able to demonstrate a clear roadmap for the future."
Under the agreement, BT will also provide the exchange with systems monitoring and support and maintenance services.