Wachovia Securities is implementing Optinfo's Enterprise Exception Management (Enterprise EMS) software to manage its reconciliation and exceptions processes.
Wachovia will use the technology to manage it increasing accounts and transactions following its recent merger with Prudential Securities.
Bill Davis, director of Wachovia Securities' mutual fund operations, says: "Optinfo's solutions will allow us to automate many exception management processes that are experiencing significant increases in volumes due to our recent merger. This will allow us to easily track performance metrics and handle exceptions quickly."
North Carolina-based Optinfo says Enterprise Exception Management system is capable of streamlining any business process, data processing task and reporting requirement. The technology is able to communicate between any applications regardless of format, language or code.