Finextra Community insights for the year 2023: Finextra Research

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1 Results from 2023

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Craig Farley Head of Solution Consulting at IPI

The benefits of omnichannel customer contact

The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important role in the experience they have with that brand, and therefore have a huge knock-on influence on how that brand is perceived. A subpar customer expe...

07 November 2023 /people /cloud Cloud Migration

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John Bertrand MD at Tec 8 Limited

Core Banking Systems evolution to cloud technology

06 June

Ben O'Brien Managing Director at Jaywing

Preparing for BNPL regulation: What firms need to do now

05 June

Dominic Mensah Director Strategic Accounts at Lakeside Software

Compliance, IT resilience, productivity: the case for Digital Employee Experience in finance

05 June

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Very important feedback to the EU-commission from Findynet

05 June

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Naina Rajgopalan
Content Head at Freo

12 opinions

Bo Harald
Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

9 opinions

Serhii Bondarenko
Artificial Intelegence at Tickeron

8 opinions

Scott Andery
Marketing Consultant at Diginatives

8 opinions

Nikunj Gundaniya
Product manager at Digipay.guru

7 opinions

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