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2 Results from 2021

Aurélie L'hostis

Aurélie L'hostis Principal Analyst at Forrester Research

Rethinking The “S” In ESG: The Inclusive Finance Imperative

In the past two weeks, the eyes of the world have been on Glasgow and the COP26 summit, where international lawmakers, business leaders, and activists convened to bring climate change under control — amid extreme rainfalls and floods. Sustainability is the new reality for every one of us. Over the coming years, sustainability will become a top pri...

/retail /inclusion Financial Inclusion

Aurélie L'hostis

Aurélie L'hostis Principal Analyst at Forrester Research

Protecting Customers From Harm Is A Crucial Part Of Banks' Financial Well-Being Strategy

On May 4, the UK government launched a new “Breathing Space” scheme in England and Wales. This debt respite scheme gives people struggling with debt problems a 60-day period of legal protection during which all interests and charges on their debt will be frozen while they receive professional debt advice. No enforcement action will be taken during...

/retail /covid-19 Digital Banking Trends

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