174 Results from 2010, /retail
Brett King CEO & Founder at Moven
200 individuals were the first to receive credit cards issued by Diners Club in 1950, the brainchild of Frank McNamara. It was the start of a completely new era in personal credit and payments. American Express entered the credit business with its own card in 1958, within five years had issued more than a million cards. Today there are more than ...
18 October 2010 /payments /retail Innovation in Financial Services
I spend a lot of time in coffee shops writing these days. I don't know why, perhaps many of you have experienced this, but I seem to have a very productive time writing when there is the smell of fresh coffee, the sound of cappuccino machines and the white noise of the coffee crowd to add to the ambience. Sometimes this environment triggers a bu
15 October 2010 /retail Innovation in Financial Services
Retired Member
This blog was created while Mark was working at The Logic Group. As more brands adopt contactless technology, how many consumers and staff at the check-out really understand its benefits and how to use it? Recently Neira Jones, Head of the Payment Security Team at Barclaycard, reported in an interview with Grocery Trader that there are now around ...
13 October 2010 /payments /retail
Bob Ford Vice President at Barcays Bank plc
A large majority of attention has been focussed on how Metro Bank has opened 'stores' in London and, in the space of some 3 months, exceeded account take up expectations. It has also been well documented how Metro Bank want to open a large number of 'Stores' around London in the coming 2-3 years. These 'Stores' are open long hours and 7 days a wee...
12 October 2010 /retail
With banks facing competition not only from within their own sector but also from new corporate entrants such as Tesco, loyalty programmes seem to be more important than ever. I recently read a survey on Brand Keys Loyalty Leaders, which highlighted that people want to engage with brands, but in a meaningful way. A different piece of research from ...
Last week, Credit Suisse announced the publication of the Global Wealth Report 2010. It’s an inaugural study which aims to “provide the most comprehensive study of the world wealth”. In contrast with other traditional studies more focused on the very top levels of the wealth pyramid, the 48 pages of the CS Study analyzes the distribution of 200 T...
12 October 2010 /retail /wholesale Innovation in Financial Services
My first Temenos’ assignment was in Madrid. It was a very large implementation at a Spanish branch of a big Swiss Bank. Late in the evening, straight after work, most of our team used to have dinner together in any of the terraces during that incredible hot summer. It was an intense project, full of challenges, and I considered still one of my bes...
10 October 2010 /retail /wholesale Innovation in Financial Services
Fear of failure often leads to stagnation, and standing still is a very dangerous ploy in today’s highly competitive Banking market. Whether you are in a saturated market where the competition is to protect your existing customer base, and steal another’s, or you are in a growth market where the competition is about maximizing your share of the gr...
08 October 2010 /retail
A specialized financial publication from Geneva, AGEFI, quoted this morning a high executive from Temenos: “The integration has already begun. The strategy is already in place and a more detailed plan will be finalized by late October, the date of closing of the transaction. An interface is already available and the time before a first integrated ...
06 October 2010 /retail /wholesale
John Cant Managing Director at MPI Europe Ltd
Over recent months we have seen the FSA in the UK, as well as regulators in other geographies, hit the record books with larger and more numerous fines for misconduct – e.g. for poor reporting, or handling of customer data. These fines are supposed to be a deterrent and to change the behavior of market participants. However, the increased size an
06 October 2010 /retail /wholesale Innovation in Financial Services
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