Latest Instant Messaging News: Finextra Research

How to protect and innovate in a real time open ecosystem

Marcus Hughes, Head of Strategic Business Development, Bottomline Technologies, speaks at EBAday 2019 about how banks can keep pace with ever-more sophisticated fraudsters while transitioning to real time payments and maximising the opportunities of PSD2.

16 July 2019

News/Instant Messaging

Facebook reveals digital wallet plan

Social media platform Facebook has unveiled further details of its much-anticipated digital currency offering, which it hopes will transform financial services.

18 June 2019

News/Instant Messaging

Wall Street messaging firm Symphony raises $165m

Financial communication platform Symphony has set its sights on an aggressive global expansion after raising $165 million in a funding round joined by Standard Chartered and MUFG Innovation Partners.

13 June 2019

News/Instant Messaging

Innovation driving digital acceleration in Latin America

Swift's Latin American Regional Conference (LARC) explored how banks in the region are looking to increase digitisation, while managing cyber and compliance challenges.

29 May 2019

News/payments

The platform ecology model: A deep dive

Eating the dust of Barclaycard’s partnership with Alipay, Finextra reports on the dominance of Ant Financial and Tencent in China and the emergence of the platform ecology business model in South East Asia, which will be dissected in detail at Money20/20 in Singapore this week.

15 March 2019

Company update/Instant Messaging

Credit Suisse offers Singapore and Hong Kong clients Apple Business Chat option

Credit Suisse today announced it is making Apple Business Chat available to private banking clients with accounts in Singapore and Hong Kong who are Digital Private Banking users, introducing a new way for them to communicate directly with the bank using the Messages app on iPhone and iPad.

02 October 2018

Company update/Instant Messaging

Emirates NBD preps WhatsApp banking services

Emirates NBD, a leading bank in the region, announced today that it will soon launch customised banking services via WhatsApp in the UAE.

27 September 2018

Company update/Instant Messaging

DTCC partners Symphony to expand exception management platform

The Depository Trust & Clearing Corporation (DTCC), the premier post-trade market infrastructure provider for the global financial services industry, today announced it has signed an agreement with Symphony that significantly expands communication and collaboration capabilities within the DTCC Exception Manager (DXM) service.

26 September 2018

Company update/Instant Messaging

VoxSmart helps Singapore's energy and commodity firms trade over WhatsApp

UK based regulatory technology firm VoxSmart is helping Singapore’s leading energy and commodity firms boost revenue and manage risk by enabling employees to trade across Instant Messaging platforms like WeChat and WhatsApp.

26 September 2018

News/Instant Messaging

DBS taps WhatsApp and WeChat for wealth client communications

Singapore-based DBS has launched a chat service that lets its wealth clients interact and transact with their relationship managers via WhatsApp and WeChat.

11 September 2018

Company update/Instant Messaging

Brits warm to banking webchat services

It may be taboo to talk about money with friends and family but when it comes to your bank it’s a different matter, with today’s social media savvy consumer taking advantage of more banking webchat services than ever before, according to the latest research from UK Finance.

22 May 2018

News/Instant Messaging

Symphony to expand into new industries with $67 million funding round

Financial communication platform Symphony has secured $67 million in new funding from a group of global investors as it bids to break into new market segments including insurance, legal, healthcare services and government.

11 April 2018

Company update/Instant Messaging

Symphony now available on OpenFin

OpenFin, the desktop operating system built specifically for the needs of capital markets, announced today that it has publicly contributed code to the Symphony Software Foundation that allows, for the first time, any OpenFin customer to deploy Symphony Chat on the OpenFin operating system.

08 February 2018

Company update/Instant Messaging

Neptune embeds Symphony chat functionality

Neptune Networks Ltd, the Fixed Income network for real-time “axe” indications, today announced that it has embedded Symphony chat functionality within the Neptune proprietary application.

08 November 2017

News/Instant Messaging

Bloomberg unbundles chat to take on Symphony

Bloomberg is reportedly unbundling chat services from its desktop terminal subscriptions, instead charging clients a flat $10 a month per user in an effort to combat the threat posed by messaging rival Symphony.

05 October 2017

Company update/Instant Messaging

Fed fines HSBC $175 for chatroom chatter

The Federal Reserve Board on Friday announced that it has fined HSBC Holdings plc, London, United Kingdom, and HSBC North America Holdings Inc., New York, New York, $175 million for the firm's unsafe and unsound practices in its foreign exchange (FX) trading business.

29 September 2017

Company update/Instant Messaging

Thomson Reuters Eikon strikes a chord with Symphony integration

Thomson Reuters and Symphony Communication Services, LLC have joined forces to foster open collaboration and information sharing across the financial services industry.

13 June 2017

Company update/Instant Messaging

Thomson Reuters extends Eikon Messenger to Redi buy-side community

Thomson Reuters is extending its instant messenger capabilities to the buy-side professionals who use its recently-acquired REDI execution management system, in a move designed to break down barriers to communication in financial markets.

07 June 2017

Company update/Instant Messaging

Ipreo joins Symphony Software Foundation as gold member

Symphony Software Foundation (the Foundation), the nonprofit organization fostering open source software (OSS) innovation in financial services, on the Symphony secure collaboration platform and beyond, announced that Ipreo, a leading global provider of market intelligence and productivity solutions to financial services and corporate professionals, joined the community as its latest Gold Member.

23 May 2017

News/Instant Messaging

BNP Paribas leads $63m funding round for Wall Street messaging outfit Symphony

Bank messaging platform Symphony Communication Services is looking to expand into Asia after raising $63 million in a funding round led by BNP Paribas.

16 May 2017