Branch banking

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/Branch banking

Virgin Money to launch current account and mobile app in December

The UK’s largest challenger bank, Virgin Money, will launch its first ever digital current account and mobile app next month – alongside the opening of a first wave of ground-breaking Virgin Money stores in Manchester, Birmingham and London – positioning it as a genuine disrupter in the market.

/Branch banking

Metro Bank opens first store in the North of England

Metro Bank, known for its exceptional customer service, is soon to open its 71st store in the heart of Liverpool city centre on Paradise Street.

/Branch banking

Unite launches campaign to save bank branches

Unite, the union which represents staff working in bank branches across the country, will today (Monday 18 November) launch a campaign to ‘Save Bank Branches’.

/retail

CaixaBank opens Barcelona flagship hub

CaixaBank, Spain’s leading retail bank, has opened “all in one” Barcelona, its new flagship hub in the city. This new conceptual space was created by the company to revolutionise customer experience in the physical service channel.

/Branch banking

TSB opens new City of London flagship branch

TSB today celebrates the opening of its new and modern City of London flagship branch, which is located on one of London’s busiest high streets, at 55 Bow Bells House, Cheapside.

/retail

Icici Bank to open 450 new branches across India

ICICI Bank today announced that it will expand its retail network in the country by adding 450 new branches this fiscal.

/Branch banking

Sampath Bank opens 'Branch-in-a-Kiosk'

Sampath Bank PLC and Transaction Systems announce the availability of a “Branch-in-a Kiosk” solution that will enable the bank to provide customers with 24/7 banking services.

/retail

Fiserv launches interactive branch kiosk

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of payments and financial services technology solutions, is enabling banks and credit unions to transform the branch experience with convenient self-service options for account holders.

/Branch banking

Nationwide unveils new concept branch

Nationwide Building Society has today announced it is opening a new concept branch in Meadowhall Shopping Centre, Sheffield, with the branch set to open seven days a week and some early evenings. The branch will open on 27 August 2019.

/retail

Travelex opens five currency exchange stores in Kuala Lumpur airport

Travelex, the world’s leading foreign exchange provider today launched the opening of five ‘retailtainment’ and ‘open concept’ currency exchange stores at KL International Airport, Malaysia. The bureau de change stores at KLIA, which feature digital and interactive technology aim to create more engaging and fuss-free transactions for those traveling through KUL.

/Branch banking

KeyBank institutes in-branch Financial Wellness Review

Paving new paths on the journey to financial wellness, KeyBank has introduced the Financial Wellness Review—a new tool aimed at helping clients better understand and address their financial pictures.

/Branch banking

Nomura to cut a sixth of branches

Nomura Securities Co., Ltd., a wholly owned subsidiary of Nomura Holdings, Inc., today announced that it will consolidate some of its retail branch offices located in metropolitan areas.

/retail

HSBC brings Pepper the robot to Miami

HSBC Bank USA, N.A., (HSBC), part of HSBC Group, one of the world’s largest banking and financial services organizations, and SoftBank Robotics America (SBRA), today announced the launch of Pepper®, the humanoid robot, in its branch in Miami’s Brickell neighborhood.

/retail

National Assembly of Wales committee launches inquiry into branch closures

Over 200 banks across Wales have closed since 2008, leaving some rural communities and towns such as Abersoch and Hay-on-Wye without a single bank branch.

/Branch banking

Bank of America to expand branch and ATM networks

Bank of America continues to make significant investments to modernize more than half of its financial centers nationwide, along with its entire ATM network.

/Branch banking

Changing customer behaviors driving branch transformation programme at Mashreq

In response to the evolving customer needs, Mashreq Bank, one of the leading financial institution in the UAE, today announced details of the next phase of its digital transformation strategy.

/Branch banking

Finastra launches tablet-based platform to bring community banking services outside the branch

Finastra has launched Fusion Digital Front Office, an innovative tablet-based banking platform that enables community banks and credit unions to take services directly to the consumer, outside of the branch.

/inclusion

Chase launches low-cost checking account

Chase is launching Chase Secure Banking, a low cost checking account that can help more consumers around the country access a traditional banking relationship, including those new to banking or who have had trouble getting or keeping an account in the past.

/Branch banking

Nationwide hires Carole Layzell as channel service director

Nationwide Building Society today announces it has appointed Carole Layzell as Channel Service Director.

/Branch banking

Westpac replaces all incentives for tellers with pay rise

In an industry leading move, Westpac Group is making changes to the incentives and fixed pay for its frontline tellers to help deliver an exceptional service to customers.

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