Branch banking

276 articles tagged with this keyword

/retail

DBS rolls out branch transformation project

DBS announced today it is scaling up the transformation of its branches across Singapore as customers seek quicker, socially-distanced, and more personalised branch banking services, and shift their banking to digital platforms amid Covid-19.

/people

Commonwealth Bank doubles the number of business bankers in branches

Commonwealth Bank is more than doubling the number of local business bankers in branches across the country, and improving lending services in-branch and online, to ensure small business customers are supported on their road to recovery.

/retail

Raiffeisen Bank International launches virtual branch service

Delivering on consumer expectations in the digital age has been a key focus for businesses in recent years, yet the importance of meeting these expectations has accelerated drastically in light of the global pandemic.

/Branch banking

VTB switches to single telecommunications network for branches across Russia

Rostelecom has created a single telecommunications network for almost 1,700 VTB branches across Russia.

/wholesale

Moroccan CIH Bank automates corporate banking services with Finastra

Finastra has announced that CIH Bank, a Moroccan-based commercial bank, has gone live with Fusion Corporate Channels and Fusion Trade Innovation, to digitize its end-to-end corporate banking services. The solutions are automating the bank’s trade and supply chain finance services, providing its corporate customers with access to services online, rather than in-branch. The solutions reduce manual processes, helping the bank to become more efficient and agile, grow its customer base by providing a more seamless digital customer experience and ultimately, generate new revenue streams.

/retail

BBVA to open 15 new branches in Texas

BBVA USA announced today that it has received approval to open 15 new branches across Texas, the bank’s largest market in its U.S. footprint.

/retail

CBA redeploys 500 branch staff to call centre and online teams to contact customers over Covid-19

Commonwealth Bank is moving to deliver more tailored customer assistance for those affected by coronavirus to continue to provide support which better suits their needs.

/retail

Alior Bank taps Booksy platform for branch visit booking

Commencing from May 28, Alior Bank clients may book their visit to the given branch office through the Booksy system.

/retail

Minsait and Auriga form omnichannel platform partnership

Minsait, an Indra company, and Auriga have reached a strategic agreement that will strengthen their position in the digital transformation of bank branches in Spain, Portugal, Brazil, Colombia, Mexico and Peru.

/retail

UOB dedicates daily banking hour to vulnerable customers; shuts one-third of branch network

United Overseas Bank (UOB) today announced that from 8 April 2020 it will prioritise the first hour of banking operations at its branches to serving elderly and vulnerable customers.

/retail

Commonwealth Bank of Australia reduces branch opening hours

Commonwealth Bank has the largest network of branches around the country which remain open.

/retail

Leeds Building Society restricts branch opening hours

Opening hours are being reduced at Leeds Building Society branches across the country as it continues to support savings members, particularly from vulnerable customer groups.

/retail

CaixaBank introduces information system for branch appointments for the over-65s

CaixaBank, chaired by Jordi Gual and with Gonzalo Gortázar as its CEO, has decided to bring forward state pension payments to this Friday, 20 March, and implement a special information system for appointments for the over-65s who want to draw on their pensions, as well as to make any payments over the coming days.

/regulation

MAS tells financial institutions to adopt safe distancing measures

The Monetary Authority of Singapore (MAS) issued today an advisory to all financial institutions (FIs) in Singapore, telling them to implement safe distancing measures in all aspects of their business operations, especially customer touch points.

/retail

Covid-19: Intesa Sanpaolo rewards branch staff with six extra days paid holiday

Intesa Sanpaolo, aware of the huge sense of responsibility being shown in this particularly difficult moment by our Bank employees (particularly those who work in the various branches to ensure ongoing public service, and those who are unable to resort to smart working), is rewarding this strong commitment with a special bonus of six extra days of paid holiday, on top of those already guaranteed by law and the terms of the National Collective Bargaining Agreement.

/Branch banking

Unicredit encourages remote banking during virus scare; limited number of branches to remain open

The health and well-being of employees and customers is UniCredit's top priority.

/wealth

Icici Bank opens 'wealth management' branch for HNW clients

ICICI Bank today inaugurated a new ‘Wealth Management’ branch at Saheed Nagar in Bhubaneswar.

/retail

Icici Bank instals 'iBox' terminals at branches for customer pick-up of banking products

ICICI Bank today announced the launch of a unique self-service delivery facility, enabling its customers to collect their deliverables such as debit card, credit card, cheque book and returned-cheques, from a branch close to their home or office, in a hassle free manner, anytime any day.

/sustainable

Bank of America to install electric car charging stations at select branches

Electrify America, a leader in ultra-fast charging for electric vehicles (EV), announced today that it is teaming up with Bank of America, one of the world’s leading financial institutions, to install electric vehicle charging stations at select financial center locations across the U.S.

/Branch banking

Super Processor signs for TAS USA card payments platform

TAS USA Inc., part of TAS Group, a global provider of digital payments software, today announced that it has signed a deal with Super Processor Inc., a full-service payment processor based in Hawaii, to provide its end-to-end card payments platform, CARD 3.0 I.E., and deliver innovative issuing and acquiring functionalities to cover the entire payments value chain.