Commonwealth Bank of Australia

451 results about this entity

Period: 11 Oct 2004 - 22 Aug 2025

/ai

CommBank reverses plan to replace call centre staff with AI

Commonwealth Bank of Australia has rowed back its decision to cut 45 contact centre jobs after finding that the AI-powered "voice-bot" designed to reduce calls actually led to an increase in work for humans.

/ai

CommBank joins OpenAI goldrush

Australia's CommBank has joined the rush of financial institutions to form a relationship with OpenAI, striking a multi-year deal to provide employees with access to ChatGPT Entperise.

/security

CommBank reports 76% drop in scam losses as new security features rolled out

Australia's CommBank has unveiled a Gen AI scam detection tool that lets customers test suspicious text messages and a new feature in the bank's mobile app that will reduce the need for one-time passcodes to authorise online card transactions

/ai

CBA collaborates with MIT on responsible AI

CBA has entered into a research collaboration with the Massachusetts Institute of Technology (MIT) Sloan Initiative on the Digital Economy, to help advance responsible and human-centred approaches to AI.

/crypto

CBA, JPMorgan, ASX and HQLAX form consortium for RBA's tokenised asset market pilots

Commonwealth Bank of Australia (CBA) has welcomed the opportunity to join the Reserve Bank of Australia (RBA) and Digital Finance Collaborative Research Centre (DFCRC) project to help research domestic wholesale tokenised asset markets with the aim of making significant improvements to the $350 billion repurchasing agreement “repo” market.

/security

CommBank deploys batallion of AI-powered bot profiles to chat with scammers

Australia's CommBank is turning the table on scammers, launching a fleet of thousands of AI-generated bot profiles to engage with and disrupt criminal networks fleecing consumers.

/cloud

CommBank completes 100% AWS data migration

Australia's CommBank, has completed the migration of 100% of its data to AWS in a bid to accelerate the deployement of AI across the bank.

/devops

Australia's CommBank opens collaborative Tech Hub in Seattle

Australia's Commonwealth Bank has opened a dedicated Tech Hub in Seattle to equip its IT staff with first-hand experience of emerging developments in cuting-edge technologies, such as AI and cloud.

/wholesale

CommBank rolls out Yello for Business

More than 340,000 small businesses across Australia now have access to a broad range of exclusive benefits and discounts with the rollout of CommBank Yello for Business.

/ai

CBA taps Anthropic to accelerate AI adoption

Commonwealth Bank of Australia (CBA) today announced an expanded strategic partnership and investment in artificial intelligence (AI) safety and research company, Anthropic.

/security

CommBank strengthens online security as customer scam losses drop by more than 70 percent

CommBank today announced it is adding an extra layer of security to online banking to help protect customers from fraud and scams.

/devops

CommBank's x15Ventures invests in Xccelerate winner Gable

CommBank's venture scaling arm x15Ventures has invested in Seattle-based data management startup Gable, which emerged as the winner from a field of fintechs participating in its latest Xccelerate24 programme.