Latest opinions that Linda Zaikovska-Daukste has shared on Finextra

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Linda Zaikovska-Daukste

Co-founder | COO | CFO

UXDA

Member since

15 Dec 2017

Location

Riga

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Linda's opinions

UX Case Study: Customer Experience for Global Transaction Banking

In the world of banking, there are a lot of complex digital solutions. Among them are some truly exceptional ones, such as Contextual Banking Experience (CBX), a corporate banking product by iGTB (Intellect Global Transaction Banking), part of Intellect Design Arena. It consists of 5,000+ screens and is continuously growing. An outstanding ef...

14 January 2021 /retail /wholesale Transaction Banking

10 Customer Experience Trends That will Impact Digital Banking in 2020

There are phenomenal companies that have achieved outstanding results in the banking and Fintech industry. Some of them are very well known, but most are not. What makes a digital banking superstar? Working with hundreds of financial professionals worldwide, we have extracted 10 digital banking trends that characterize the approach of really succe...

19 December 2019 /retail Digital Banking Trends

Design Pyramid Method for Creating a Successful Financial Product

There are many digital financial products on the market; some of them excel, while others lack demand and have to fight for their survival. What determines whether a product succeeds or fails? And how can one be sure that the millions invested in building such a product won't go to waste? Particular aspects seem to dictate the product’s faith. All...

21 August 2019 Innovation in Financial Services

Increasing Demand of Digital Financial Product Through Value

We have all heard of products that offer several features but still do not retain their share of the market. At the same time there are the “fortunate ones,” who seem to do nothing but have incredible demand anyway. Why is it? What does it depend on, and how do we use it purposefully? To answer this question, I will take you thorugh the five stage...

17 July 2019 /startups Innovation in Financial Services

Banks Are Doomed If They Don't Care About User's Pain Points

Finance Digitalisation causes many banks to adjust their approach to the development of their products and services. Today, more and more financial companies evolve by creating user-centered services and simpler and more convenient solutions. But it is not enough for creating the perfect user experience (UX). You also need to consider the weakness...

23 January 2018 /retail Innovation in Financial Services

How Blockchain, Chatbots and AI Could Affect Banking UX Design in 2018

Finance has always been quite conservative but it hasn’t missed out on technological progress. Now banks are separating from their customers due to technological progress. According to the research, 40% of American bank customers don’t visit banking offices for six months or more. The number of local bank branches decreased by almost 50% between 1...

18 December 2017 Innovation in Financial Services