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Delia Pedersoli

COO
MultiPay Global
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16 Sep 2021
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Bishops Stortford
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Delia Pedersoli

The power of foresight: CX during turbulent times

Delivering a great customer experience is about both reacting to and anticipating your customers’ demands and requirements. In a survey by Salesforce, of over 15,600 consumers and business buyers globally, it was found that 66% of them expect companies they interact with to understand their needs and expectations. Furthermore, 80% now consider the ...

17 October 2022 /payments The Payments Business

Delia Pedersoli

The true story of Apple’s Tap to Pay

At the start of February, Apple decided to finally enter the payment processing space by officially announcing Tap to Pay - its new system for collecting electronic payments via an iPhone or iPad. Initially only available in the US, it is just a matter of time before Tap to Pay launches in more markets. However, while Apple’s entry into the paymen...

25 March 2022 /payments Fintech

Delia writes about

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