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Delia's blog archive

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Delia Pedersoli

Delia Pedersoli

COO at MultiPay Global
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How Retailers Can Prepare for the Next Wave of Alternative Payment Methods

24 May 2023

It's been a difficult few months for the retail sector. The war in Ukraine, the transition to a post-Covid economy, and managing Brexit have created many challenges for retailers. Retail businesses have been feeling the squeeze from every side, from more red tape around imports and exports to reduced sales volumes and increased pressure to control...

The Payments Business

Fighting back against fraud: How the right Payment Service Provider can help

31 Jan 2023

The UK has the highest level of credit card fraud in Europe, with over 134 card frauds per 1000 people and the average victim losing out to the tune of £8,833 according to think tank Social Market Foundation. As the vital link between acquiring and issuing banks, ensuring payments are made correctly, payment service providers (PSPs) have an importa...

The Payments Business

The power of foresight: CX during turbulent times

17 Oct 2022

Delivering a great customer experience is about both reacting to and anticipating your customers’ demands and requirements. In a survey by Salesforce, of over 15,600 consumers and business buyers globally, it was found that 66% of them expect companies they interact with to understand their needs and expectations. Furthermore, 80% now consider the ...


The true story of Apple’s Tap to Pay

25 Mar 2022

At the start of February, Apple decided to finally enter the payment processing space by officially announcing Tap to Pay - its new system for collecting electronic payments via an iPhone or iPad. Initially only available in the US, it is just a matter of time before Tap to Pay launches in more markets. However, while Apple’s entry into the paymen...