Finextra Research
Sign in
Sign up
  • News
    • Latest news
    • Company updates
    • Long reads
  • TV
  • Research
  • Events
    • All
    • Conferences
    • Webinars
    • Popular
  • Community
    • Community latest
    • Latest expert opinions
    • Groups
    • Search members
  • Jobs
  • APIs
Sign in
Sign up
  • News
    • Back
    • News
    • Latest news
    • Company updates
    • Long reads
  • TV
  • Research
  • Events
    • Back
    • Events
    • All
    • Conferences
    • Webinars
    • Popular
  • Community
    • Back
    • Community
    • Community latest
    • Latest expert opinions
    • Groups
    • Search members
  • Jobs
  • APIs
  • payments
  • markets
  • retail
  • wholesale
  • wealth
  • regulation
  • crime
  • crypto
  • sustainable
  • startups
  • devops
  • identity
  • security
  • cloud
  • ai

Community

  • Your feed
  • Latest expert opinions
  • Groups

Join the Community

23,077
Expert opinions
43,836
Total members
331
New members (last 30 days)
155
New opinions (last 30 days)
28,998
Total comments
Join Sign in
Follow Unfollow

Dean Wallace

Director of Consumer Payments Modernisation
ACI
Member since
26 Jan 2010
Location
Global
Followers
0
Following
0
Opinions
10
Long reads
0
Followed by John Sims, Martha Boyle and 5 others you follow
View Dean Wallace's full profile

Dean's opinions

clear
Dean Wallace

Fintech disruption. Hype or reality?

Earlier this week ACI Worldwide published the findings of a YouGov survey asking ~2000 UK consumers about their attitudes towards banking and new entrants, their payments patterns and behavior. We presented our findings to the media, with the headline “Digital disruption in the UK banking sector is still moving at a slow pace” and concluded the f...

17 December 2015 /payments /retail

Dean Wallace

Apple Pay and Zapp: 2 key entrants about to make Mobile Payments a UK reality - who will win?

So, as of June 8th 2015 , 18:45 BST, Apple (Pay) is coming to the UK. And so they should! As recently reported by Worldpay [link] the UK market is at a tipping point for contactless. This means this market is ripe for mobile payments. With, according to The Telegraph, UK consumer adoption of iPhone being over 40% of all smartphones [link], we wil...

09 June 2015 /payments

Dean Wallace

Is it really possible to have good customer experience through omni-channel banking?

Omni-channel banking is a hot topic, fuelled by the need to provide the best customer experience (CX) no matter what channel a consumer chooses, or how many times they chop and change between channels during a transaction. But is this utopia really possible? I think the answer is yes, but it’s not going to be easy to accomplish. Here’s a simple, r...

26 February 2015 /retail

Dean writes about

  • payments
  • retail banking
  • cloud
  • financial inclusion

Dean's opinion archive

  • 2021 (3)
  • 2018 (2)
  • 2016 (2)
  • 2015 (3)
ShowHide similar members

Similar members

Michael Kyritsis

Michael Kyritsis
Lead Solution Consultant at ACI

Follow Unfollow
Ray Caradine

Ray Caradine
Payments Consultant at ACI

Follow Unfollow

Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.

Please read our Privacy Policy.

Accept
Finextra

Finextra

  • About

Community

  • Rules
  • Contact the community team

News

  • Guidance
  • Contact the news desk

Sales

  • Media pack
  • Contact the sales team

Get involved

  • Finextra Live@
  • Webinars
  • Finextra TV
  • Research
  • Finextra.jobs

Events

  • Sustainable Finance Live
  • NextGen Nordics
  • EBAday
  • NextGen:AI
Join the community Register for news alerts
Apple App Store Google App Store

© Finextra Research 2025

Terms of usePrivacy PolicyCookie Centre