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Jane Adams

Marketing
Currently looking for a job
Member since
27 Mar 2013
Location
Edinburgh
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Followed by John Sims, Martha Boyle and 5 others you follow
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Jane's opinions

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Jane Adams

Security versus convenience - am I never satisfied?

One of the biggest aggravations involved in dealing with banks and credit card issuers is their security checking process when you contact their call centre. Questions, questions, so many questions. Sometimes, you have to supply this information even when they call you. My recent experience with Barclaycard suggests that they have gone some way to...

23 September 2014 /security

Jane Adams

An answer to the Scottish currency question

One of the things I fail to understand about the Yes campaign for Scottish independence is their determination to retain sterling. OK, it may mean greater stability in the short term but so would remaining part of the UK. If we’re throwing off the shackles etc. etc. then why retain the shackle of handing our monetary policy over to someone who doe...

05 September 2014

Jane Adams

A cryptocurrency for Scotland

I rarely recommend reading the reader comments at the Guardian Online (or indeed any other newspaper site) unless you need a fast cure for low blood pressure or get a kick out despising your fellow man. However last week I did actually learn something interesting from the comments to a Guardian article about Bitcoin. In common with countries such ...

02 April 2014

Jane Adams

Are the British more open to mobile wallets?

A few weeks ago I wrote about the results of the consumer research we carried out in the US when we asked consumers who they most trusted to issue mobile wallets. We also asked the same question in the UK and the results were a little more encouraging. Here only 42% said they would never use a wallet, meaning 58% would. This 58% figure in favour i...

14 November 2013 /payments

Jane Adams

Making people want wallets

Consumer research we carried out recently amongst US consumers paints a worrying picture for putative mobile wallet issuers. We asked 1015 US consumers who they most trusted to issue mobile wallets. The question was preceded by a brief definition of a mobile wallet that was designed to be understandable to non-industry specialists (and that also fi...

16 October 2013 /payments

Jane Adams

If it's not malware, it should be

I’ve got a sore back. Or to be more precise I’ve got a sore tail bone. I don’t know whether it’s from being thrown in a fight or from the amount of time I spend on trains commuting between home (Edinburgh) and work (Guildford) but sitting down has been painful recently. Last night I felt moved to Google the problem on my phone to see what could be...

15 August 2013 /security

Jane Adams

In which style battles function and confusion ensues

Partly because I want to be down with the kids and partly because of my job, I recently took delivery of a lovely new Barclaycard PayTag. This I duly stuck to my phone, as suggested, and prepared to be part of the new wave of consumers who can leave their wallets at home (personally, I’d rather leave my phone at home but don’t tell anyone). Not lo...

01 August 2013

Jane Adams

Let's call it PayOff

I’ve spent the last few days nose deep in the ‘Opening up UK Payments’ consultation document issued in March by HM Treasury. This paper outlines the government’s desire to impose utility style regulation on payments systems in the UK and is a follow up to the earlier consultation ‘Setting the Strategy’ about setting up a Payments Strategy Board to...

13 June 2013 /payments

Jane Adams

Lessons from a fraud

Early one morning a week or so ago I got an automated phone call from my credit card provider. The robot voice reeled off a list of recent transactions. I didn’t recognise one (£10 for a mobile top-up - I use this card uniquely for work expenses) so I pressed ‘1’ as requested. Frankly, I wish I hadn’t bothered. At that point I was feeling mildly g...

16 May 2013 /payments

Jane Adams

Let's stop talking about identity

I spent the end of last week sitting in a conference room in Brussels listening to presentations about digital identity and online trust. Hearing some of the delegate questions, it struck me once again how difficult a topic this is for some people to discuss. Why? Possibly because of all the philosophical and sociological baggage that comes with t...

22 April 2013 /security /payments

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Jane writes about

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  • payments

Jane's opinion archive

  • 2014 (3)
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  • Payments strategies 2015-2020-2030

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