Latest opinions that Jalpa Shah has shared on Finextra

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Jalpa Shah

Marketing Director

Tagit Pte Ltd

Member since

23 Oct 2018

Location

Singapore

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Jalpa's opinions

How should banks approach scalability, robustness and security expected by the Omni-Digital Customer

WeChat, Tencent’s super app has been adding 20 million users each quarter. Currently, it has over one billion monthly active users. Similarly, Kakao Bank, one of the first digital-only banks launched in South Korea, boasts of phenomenal growth from 300k subscribers just after its launch in 2017 to more than 10 million customers today in just two y...

09 January 2020 /retail

How Should Banks Approach Their Digital Banking Journey?

Much has been written over the last several years about the importance of banks transitioning their business to a digitally enabled bank. A recent report by Forrester on The State of Digital Banking Transformation, 2019, cited that many banks are struggling with their transformation initiatives and some haven’t even started. It has not kept pace w...

24 July 2019

Capturing The Millennial Market With Mobile Banking

For some segments of the population, mobile banking technology may still seem like a recent innovation. For younger generations, however – people considered “digital natives”, this generation has little recollection of a time when they were not “connected” either via their phone, tablet or browser. The mobile adoption has given this generation a...

09 July 2019 Millennial Banking

Transforming Customer Engagement Experience with Conversational Banking

The acceleration of consumers using mobile devices represents how quickly society has adopted these technologies and the stress they are putting on traditional business models. This is represented by the mass amounts of personal information being shared across social media platforms as well as how consumers engage retailers for the purchase of go...

29 June 2019

Key factors to consider when selecting a Digital Banking Vendor

Over the past few years, the banking customer journey has been re-engineered courtesy of the rapidly advancing technology landscape. With this, banking incumbents have had several dimensions of change running in parallel. Customers today have been accustomed to increasingly digital experiences across several facets of their daily life, and hence t...

11 June 2019

Six ways banks can use digital innovation to transform corporate banking

Banks have always been keen to embrace new technologies. They have to contend with extremely high volumes, zero tolerance for errors and instantaneous processing requirements, while at the same time pushing back against new entrants like digital-only challenger banks, FinTech start-ups and even BigTech companies vying for a slice of the pie. All

04 June 2019