11 Jun 2019
Over the past few years, the banking customer journey has been re-engineered courtesy of the rapidly advancing technology landscape. With this, banking incumbents have had several dimensions of change running in parallel. Customers today have been accustomed to increasingly digital experiences across several facets of their daily life, and hence t...
04 Jun 2019
Banks have always been keen to embrace new technologies. They have to contend with extremely high volumes, zero tolerance for errors and instantaneous processing requirements, while at the same time pushing back against new entrants like digital-only challenger banks, FinTech start-ups and even BigTech companies vying for a slice of the pie. All