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Jalpa's blog archive

2020 (1) 2019 (5)
Jalpa Shah

Jalpa Shah

Marketing Director at Tagit Pte Ltd
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How should banks approach scalability, robustness and security expected by the Omni-Digital Customer

09 Jan 2020

WeChat, Tencent’s super app has been adding 20 million users each quarter. Currently, it has over one billion monthly active users. Similarly, Kakao Bank, one of the first digital-only banks launched in South Korea, boasts of phenomenal growth from 300k subscribers just after its launch in 2017 to more than 10 million customers today in just two y...


How Should Banks Approach Their Digital Banking Journey?

24 Jul 2019

Much has been written over the last several years about the importance of banks transitioning their business to a digitally enabled bank. A recent report by Forrester on The State of Digital Banking Transformation, 2019, cited that many banks are struggling with their transformation initiatives and some haven’t even started. It has not kept pace w...


Millennial Banking

Capturing The Millennial Market With Mobile Banking

09 Jul 2019

For some segments of the population, mobile banking technology may still seem like a recent innovation. For younger generations, however – people considered “digital natives”, this generation has little recollection of a time when they were not “connected” either via their phone, tablet or browser. The mobile adoption has given this generation a...



Transforming Customer Engagement Experience with Conversational Banking

29 Jun 2019

The acceleration of consumers using mobile devices represents how quickly society has adopted these technologies and the stress they are putting on traditional business models. This is represented by the mass amounts of personal information being shared across social media platforms as well as how consumers engage retailers for the purchase of go...