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Reghunathan Sukumara Pillai

Consultant
Infosys
Member since
26 Oct 2012
Location
Bangalore
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Followed by John Sims, Martha Boyle and 5 others you follow
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Reghunathan Sukumara's opinions

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Reghunathan Sukumara Pillai

Transforming organization and culture to scale digital

For implementing digital in any Bank/Financial Industry/organization, there has to be shift in the organization culture. Leaders in every department have to move out of the comfortable glass door and understand the journeys to be undertaken at every level in the organization – be it operational/business/strategic and how the journeys impact the cu...

27 October 2019 /retail Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Redesigning user and customer interfaces for seamless digital experience and journey

Introduction User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing software applications for redesigning, from amongst multiple applications that provide similar critical business functionalities, user exp...

16 March 2019 /retail Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Banking Transactions without a Bank account or a Bank

Banking – The conventional way In traditional banking, bank accounts are opened by the end customers/consumers to conduct critical and common banking transactions – payments and transfers, loan disbursements and repayments, forex transactions, investment and private banking etc. Sometimes one single operative account and multiple sub accounts are...

16 March 2019 Digital Banking Trends

Reghunathan Sukumara writes about

  • security
  • regulation & compliance
  • retail banking
  • financial inclusion
  • markets
  • covid-19

Reghunathan Sukumara's opinion archive

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