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Shagun Varshney

Senior Product Manager
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Shagun Varshney

A data-centric approach to authorising customers’ online transactions

It’s clear to see that the increased need for online shopping is here to stay, and as we enter the busy Christmas season, things are only going to get busier for retailers. And as orders increase, so does the risk for fraudulent activity. Whilst fraud does have a detrimental impact on the retailers bottom line, it is not actually the fraud itself t...

18 October 2021 /payments /regulation

Shagun Varshney

Delegated Authentication Holds the Power to a Smoother SCA Experience

Much has been made about how the secret to successful strong customer authentication (SCA) is in the details — the exemptions, the exclusions, the version of 3DS in play. But one other detail, one vital to maintaining magnificent customer experience can’t be overlooked: the importance of delegated authentication. Simply put, operating your ecommer...

24 August 2021 /payments /regulation Frictionless Payments

Shagun Varshney

The limits of SCA and why fraud protection is more important than ever

Risk professionals and retail leaders for months have been fixated on the new strong customer authentication (SCA) requirements that arrived with PSD2 — and rightfully so. The new payments regulation, set for enforcement in the UK in March 2022, is a once-in-a-generation change with the potential to massively disrupt an enterprise or to push an ent...

01 July 2021 /payments /regulation Digital Sales

Shagun Varshney

UK Authorities Delay SCA Again...Again

Did you hear the one about how SCA is delayed for six months? Of course you have... Five times now. It would be funny if it weren’t so, well, not funny. UK retailers and their product teams have been whipsawed repeatedly by moving enforcement deadlines for the new payment regulations being ushered in by PSD2, which passed in 2015. “These are compl...

04 June 2021 /payments /crime Frictionless Payments

Shagun Varshney

A six point checklist guaranteed to make your life under SCA better

The sky is falling. The wolf is coming. And SCA will be enforced in the UK just as it is being enforced now across much of Europe. I know. You’ve been hearing about PSD2 and its requirement for strong customer authentication (SCA) for years. Deadlines have come. Deadlines have gone. And nothing has changed. So when I tell you it’s coming, you don’...

22 February 2021 /security /crime Digital Sales

Shagun writes about

  • security
  • payments
  • regulation & compliance
  • financial crime

Shagun's opinion archive

  • 2022 (1)
  • 2021 (4)
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