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James Wooster

COO
Glue42
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James Wooster

Why I Moved to the Dark Side

I’ve spent most of my career working in or running software integration businesses. It began with object brokers, then middleware, then ESBs and subsequently included all manner of adjacent technologies including event processing, process modelling and process mining. New application architectures were developed to exploit this infrastructure, ena...

17 September 2018 /inclusion Banking Strategy, Digital and Transformation

James Wooster

Does RPA fit into your processes?

I’ve had an epiphany. Sadly, it’s about IT stuff – but I thought I would share it anyway! More specifically, it’s about Robotic Process Automation (RPA) and when to use it. As you will see below, scenarios which appear to be good candidates for RPA could turn into very costly mistakes. Anyone who’s spent time in contact centres or shared-service ...

01 August 2018 /devops Digital Insurance Trends

James writes about

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  • financial inclusion

James's opinion archive

  • 2021 (3)
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