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Michael Fuller

Former Retail Banker
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Followed by John Sims, Martha Boyle and 5 others you follow
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Michael's comments

clear
Nationwide prepares for surging digital volumes with Red Hat OpenShift deployment

While better system integration is good, the underlying quality and functionality of the systems and their technology stacks remain key.

Nationwides systems could benefit from migration to a new stack as could those of Virgin Money that it is acquiring.

If all they are proposing is to upgrade the lipstick on the pig rather than to migrate to new cloud native stacks then uptime may benefit while functionality and latency may suffer.

06 Sep 2024 05:42 Read comment

Bank of Ireland blames latest glitch on "technical issue"

A "technical issue" duh! The blarney is not an explanation for a failure. The chief digital and architecture officer has a mountail to climb to justify his job title and has our sympathy.

08 Apr 2024 20:40 Read comment

Revolut sees bumper revenue growth in 2023

Turnover is vanity,

Profit sanity,

Cash flow reality.

21 Dec 2023 20:16 Read comment

UK payments watchdog proposes cap on interchange fees

It would be good if Visa and Mastercard could justify the charges as the actual costs (without a profit element) of providing the service. The capital costs of the network are likely to have been met many times over from interchange charges already.

It is great to hear from Finextra that Visa themselves are against the charges. The sentence "Visa has come out fighting against the charges:" seems to indicate that Visa recognises that their interchange fees are excessive and unjustified! What a turn up for the books!

 

We should also remember that the EU have already taken a stand on interchange fees so the UK regulator seems late to the party.

13 Dec 2023 19:24 Read comment

Curve issues first credit card

It seems from what Curve tell me that the credit card is only available to their business customers.

While Curve claim that it is on their roadmap for customers with Curve Flex to be able to get a card, this again seems only to be business customers who will qualify.

Section 75 protection has been mentioned however why Curve believe that business customers are calling for this product and how they will manage authorised users etc. is unclear. The announcement seems to have been well in advance of finished product design and testing!

06 Nov 2023 20:43 Read comment

Revolut misses annual accounts deadline for second year running

It would be astounding if, as the article suggests, "Revolut will delay filing its 2022 accounts for a second consecutive year, according to Reuters."

 

Possibly Revolut will delay filing it's Annual Accounts / Financial statements for the second consecutive year but the accounts to 31 December 2022 will only now be due for filing.

21 Sep 2023 07:22 Read comment

Vanquis Banking Group acquires money saving app Snoop

This is certainly NOT a successful exit at all for the crowdfunding investors in Snoop. They were not consulted on the sale and will lose money. Not only is consideration deferred but at a value that will see a loss to those early supporters who helped the creation of the business.

There are a lot of unhappy Snoop shareholders out there.

02 Aug 2023 10:58 Read comment

Kraken’s staking-as-a-service sunk by SEC

Ignorance of the law is no defence!

10 Feb 2023 10:30 Read comment

Fintechs savaged over Covid loan fraud

Please don't conflate stories or give airtime to this. This story is entirely about the US and is just a sensationalist claim by a Politician. (Let's not call them Lawmakers - since they spend more time blocking legislation that creating good law).

All Banks have been subject to fraudulent COVID loan applications. This is not news. If there is evidence that particular Banks have been more vulnerable to Fraud than others then fine that might be a concern. To try and perpetuate claims that Fintechs or Traditional Banks are better or worse at identifying fraud, based on claims not facts  is just not journalism.

04 Dec 2022 13:37 Read comment

APP fraud victims to get mandatory reimbursement rights under new PSR rules

Faster Payment participation, either direct or indirect should be conditional on providing an up to standard Confirmation of Payee service.

Paying anyone who fails the CoP check could then at least be the 'exceptional circumstance' where reimbursement is not made.

PayUK real-time transaction monitoring to identify accounts with non standard activity linked to an enhanced CoP validation warning informed by that unusual activity would help.

As with safeguarding children, Data Protection should never a barrier to sharing data and concerns between banks/PayUK about individuals, to protect the vulnerable. Banking confidentiality needs to move with the times. Confirming the standing of your customer was never something that banks didn't do although Bank references became meaningless due to the fact that Banks didn't know much about the standing of their customers who had become just numbers to them. 'References' for payees need to go real-time (based on account data) and payment system design needs to incorporate fraud prevention as well as speed and messaging standards.

All elements of the transaction, not just the remitter, have a responsibility and a part to play to prevent the billions being lost to financial crime whether reimbursed or not. 

30 Sep 2022 07:04 Read comment

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Michael writes about

  • security
  • retail banking

Michael's opinion archive

  • 2011 (1)
  • 2010 (2)
  • 2008 (3)
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