Community

A survey of 2000 people is too small to make sweeping statements such as these.

The appointee does not appear to have any knowledge of banking, the principal area of business of Temenos

I would be interested in a breakdown of the amount of business carried out with banks by individuals compared to companies, shops and corporations. It seems to me that Mr. Jenkins is only talking about private individuals. In other words, a breakdown by both volume and value would help to understand what he is getting at. Businesses provide banks significant funding through fees and charges - far more than individuals - and are unlikely to be interested in Open Banking.

A wonderful news release in gobbledegook. It says absolutely nothing. As an HSBC customer of 16 years standing I can confirm that they have no idea what their customers want or need and their customer communication is dreadful. Recent experience tells me that it is time to change bank.

As someone who has run an SME for more than 30 years I'm always amused by 'experts' who think they know what my financial needs are. It is not open banking. It is low cost finance, low cost account management and the ability to handle multi currency income. Having tried a number of banks during our time in business we have settled on one bank and are happy to manage our own finances.

At last, a clear understanding of what the challenger banks offer over and above the traditional retail banks. The challenger banks have not been very good at getting this across to the general public. An excellent article.

There is so much difference with responding to a survey saying that they will 'consider' or 'strongly consider' changing banks, than actially doing so. People respond to surveys easily, particularly if they have a few problems with their current bank, but the reality of actually going through the process to change business banking is still cumbersome and problematic. I strongly suspect that the major high street banks will retain their business clients for many years to come.

Secuirity on my laptop is significantly safer than security on my mobile telephone. In addition, I do not have apps farming my data on my laptop.

I don't see any mention of security. I am of the opinion that my laptop is much more secure than a mobile device.

McKinsey were the organisation that told AT&T that there was no future in mobile telephony in 1987, so they eventually went out of business (AT&T today is the rebranded Southern Bell who bought the AT&T name for a song). Impossible to believe anything said by McKinsey since.