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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
As the owner, you will also give up ownership if you leave this group.
Retired Member
How does a business owner choose a banking plan? It’s not only special features and attractive rates that drive the customer’s choice: complete and ethical visual representation on a bank’s website is absolutely crucial to increase conversion and build trust. Unfortunately, this is something many banks neglect to this day, using opaque – and somet...
09 June 2020 /payments /retail
Saloni Ramakrishna Author; Senior Director at Oracle
I have always maintained that at a fundamental level commercial banking, as the name itself suggests, is a business and has the core values and principles of a commercial enterprise - that of Liquidity, Solvency and Profitability. Safety, Stability plus Social and Economic relevance are as critical given that banks are powerful economic instrument...
08 June 2020 /regulation /retail
Andrew Beatty Head of Wealth, Retirement & International at FIS
What’s next: As software goes the way of services, how can financial institutions best take advantage of these investments? Leveraging today’s technologies can help FIs elevate the Customer Experience (CX) with personalized and integrated communications. In my Goodbye Software, Hello Service blog, I talked about the rise of digital-only startup ...
04 June 2020 /retail /covid-19
Multiple US state government departments were in the news recently, calling for COBOL programmers to come forward as their mainframe systems failed to handle a surge in unemployment claims processing – a result of the COVID-19 pandemic. It is common for an emergency to shed light on an otherwise darkened corner of our technical infrastructure, but ...
03 June 2020 /devops /covid-19
Maxwell Maltz told us that, “Most 'crisis situations' are opportunities to either advance or stay where you are.” With that in mind, which banks are best placed to move ahead after the current crisis? Early 2020 was a time when most banks were embarking on digital strategies, in varying degrees. Then the COVID-19 pandemic struck and suddenly every...
21 May 2020 /retail /covid-19
The new decade demands a more focused outlook to building economic moats. Up until a time, ‘product and pricing innovation’ were the popular means of differentiation and competitive advantage among the banking institutions. Once that became mainstream, the then-innovative banks turned to technology for improved efficiency and optimized operations....
21 May 2020 /wholesale /sustainable
Banks today are looking beyond ‘product and pricing innovation’ for differentiation and competitive advantage. The new aspiration is to champion the trifecta of Customer Experience (CX), Omnichannel engagement and a Platform business model. Technology has a vital role to play in building each one of these economic moats. Banks recognize this fact a...
21 May 2020 /sustainable
Alessio Balduini CEO and Founder at Credit Data Research
The latest data from Bank of England projects a contraction of 14% of GDP on an annual basis with an astounding 25% contraction in Q2 alone. This could result in a loss of 15-20% - or up to a million - Small and Medium Enterprises. Needless to say, these are unprecedented and troubling figures. The graph below is unique as it is based on open bank...
14 May 2020 /payments /covid-19
“The only certainty is that nothing is certain,” wrote Pliny the Elder about two millennia ago. Few would challenge this sentiment, particularly these days – in fact this perspective may be more relevant now than ever. In the business of banking there’s a continuous flow of new regulations, advances in technology, and shifting customer expectations...
07 May 2020 /retail /cloud
Digital payments are already here, whether we are ready for it or not. With every passing day, there are FinTech companies continually pushing the digital payment envelope. New ideas and services are created all the time. We also see nontraditional FinTech companies enter the digital payments space, examples are Facebook and Apple (just to name a ...
06 May 2020 /payments
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