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The financial services industry has much to contribute to the UN and World Bank goal of full financial inclusion by 2020. This group will focus on industry contributions, ideas, barriers and enablers.
In the past two weeks, the eyes of the world have been on Glasgow and the COP26 summit, where international lawmakers, business leaders, and activists convened to bring climate change under control — ...
Are you satisfied with the accuracy and efficiency of your current fee billing process? If not, have you considered other ways of streamlining your billing and invoicing operations? A fully compliant ...
Before the world went into lockdown my wife arranged a child free weekend for us in London which included spending the night at the silent disco in The Shard. The concept being three DJ’s, Red, Blue ...
It’s often the case that those who have the least often experience the worst service. And in the world of financial services, this statement is very true. The latest 2019 government report showed that...
Mental capacity is the ability to receive and process information to make and communicate decisions on specific questions. We make decisions all day every day, from deciding what to eat and what to we...
Financial inclusion is rising up the social and political agenda. In the first of a series of blogs, we look at how fintech can help democratise financial services and increase economic prosperity, pa...
Optimization is all about getting more done quicker while investing fewer resources. In the context of an online store, money and packaging materials both count as resources, but so does the time of t...
Last Wednesday the new polymer £50 banknote, featuring Alan Turing, entered circulation, representing the final phase of UK currency modernisation, a project that started in 2015 with the polymer £5,...
While we applaud efforts to promote financial inclusion and encourage uptake of non-cash payments in the wake of the Covid-19 pandemic, the financial industry and government bodies need to remember a ...
Covid-19 has had a profound financial impact on everyone, with 40% of people experiencing a pandemic-related income shock. While some can fall back on their savings or access credit to soften the blow...
For the best part of the past decade the use of cash for day-to-day transactions has been declining as people became more confident using Chip & Pin, contactless and mobile options, as well as inc...
COVID-19 has rapidly accelerated digitisation of the customer experience, particularly with respect to how consumers shop, pay and bank. The shift to digital channels has been an important lifeline fo...