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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

What I missed in Geneva..

GDC25 was a successful milestone gathering. Here’s what I hope will be addressed more visibly going forward: 1. Stronger EU Member State Leadership on Organisation Wallets What I missed most was a more visible and vocal commitment from EU Member State governments — especially in enabling simple, high-impact credential flows through widely avai...

/ai /identity

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Impressions from Global Digital Collaboration 2025

There can be no doubt: bringing together driving authorities, generalists, and domain experts from many fields proved both eye-opening and energising — and must continue. Especially now, as AI development accelerates at breakneck speed, it is essential to ensure that those deeply immersed in it don’t lose sight of a critical foundation: Trust and ...

/ai /identity

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Banking on Intelligence: The Global Sprint to AI Maturity in Finance

Artificial intelligence is no longer a futuristic buzzword—it’s a present-day battleground for competitive advantage in banking. Across the globe, countries are embracing AI at vastly different speeds, with Asia and the Middle East taking the lead in enterprise adoption, while the U.S. and UK scale up their generative AI pilots. From virtual assis...

/ai /markets

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Reading books - rather than writing a book

I have been asked a good number of times if I am going to write a book about my rather long management and start-up experience when driving digitalisation. But then, the now rolling out migration to the EU Trust Infrastructure. - now with focus on Business wallets - is so extraordinarily important and interesting must-have ladder also to the next p...

/ai /identity

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Why Bank Boards’ Brilliant Strategies Vanish Inside Their Digital Products

Picture a pristine strategy deck projected in the boardroom: bold growth curves, purpose-driven mantras, and a promise to “re-imagine banking for the digital age.” Now contrast that cinematic vision with the reality on your phone—an app that greets you with a spinning wheel, a five-step login, and a “try again later” toast. Somewhere between the m...

/retail /devops

Viacheslav Kostin

Viacheslav Kostin CEO at WislaCode Solutions

Top 5 Mobile Banking Trends for 2025

Mobile banking is reshaping the financial services industry, driven by technological advancements and evolving user expectations. In 2025, banking apps will deliver smarter, more secure, and integrated experiences. What’s driving this transformation? Based on industry research and expert insights, here are five pivotal trends redefining mobile ban...

/payments /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Mobey Forum 25 years

What was the original vision for Mobey Forum, and how has it evolved over time? Driving paradigm shifts: E-banking – the fundamental paradigm shift – started for our part in 1982 New ways of interconnecting customers – not only with payments, trade finance, treasury and capital markets services – but also with e-identification, e-signatures,

/ai /retail

Somesh Chablani

Somesh Chablani SVP, Head of Capital Markets Go-To-Market at FIS

Reimagining financial services: Harnessing the Cloud for value, agility and growth

As financial institutions navigate an increasingly complex and fast-paced digital landscape, one trend has emerged as a clear strategic imperative: the shift to the cloud. What began as a cost-saving measure has evolved into a foundational enabler of innovation, agility and long-term growth. Recent industry insights have highlighted a renew

/cloud

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The huge-savings curse. Part II (e-invoicing)

Like in e- and mobile banking the e-invoicing as an interconnecting-customers service was not started off as a good-for-society at large program – but for customer convenience. I still remember how customers complained that we had outsourced the keying in on ever-growing lengths of reference numbers and other payment data from branch and back-offi...

/payments /retail

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

The Convergence of Fintech and Banking: The Gap Between UX and Functionality Is Closing

In the past decade, the financial landscape witnessed a dramatic transformation driven by two distinct forces: fintech startups and traditional banks. Initially, fintechs emerged as UX-rich but often monofunctional challengers, while banks remained service-rich but struggled with digital customer experience. Today, however, these lines are blurrin...

/retail /markets

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