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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Dangers of Mergers and Acquisitions in Banking: Digital Chaos Hurts Customer Experience

When banks merge, the focus is often on cost savings and market expansion. But bigger doesn’t always mean better, especially in the digital world. Today’s customers demand speed, personalization and seamless interfaces. Merging two complex organizations with different digital products can only increase friction for clients. With 55% of users ready...

/retail /markets

Jamel Derdour

Jamel Derdour CMO at Transact365 - www.transact365.io

Winning the Payments Game: How To Prepare for Sporting Events like the Indian Premier League

Sporting events, whether local, national, or global, present significant opportunities for merchants to capitalise on increased consumer spending. Fans flock to online stores, creating a surge in transactions. To maximise revenue and ensure seamless customer experiences, merchants must prepare their payment systems effectively. Here’s how business...

/payments /markets

Nkiru Uwaje

Nkiru Uwaje Co-Founder and Chief Operating Officer at MANSA

How Fintechs are Rethinking the Concept of Money

The concept of money has evolved substantially over the millennia, from shells and precious metals to paper bills and digital entries in banking systems. We now stand at the precipice of another fundamental advancement, in which technology is not just changing how we interact with money, but redefining its very nature. This evolution goes beyond s...

/payments /crypto

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The Why is the same - the How has changed because of AI-agents

Reflecting on 2018 blog at +++ "For quite some time it has been clear that data is the new oil (not the best term - as oil is consumed while data improves when used) and trust the new currency. +++very much more so now becasue of AI+++ The opportunities to improve services and productivity by new levels of...

/ai /identity

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Underestimated Procurement: The Key to Higher Returns in Digital Banking

In the high-stakes race of digital banking and Fintech, one misstep can cost millions in lost customers, brand damage and wasted development. Ironically, that misstep often happens before the project even starts—during procurement. Month after month, the UXDA team meets with banks with grand ambitions to transform their digital products. And somet...

/retail /devops

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

EU, UK and India hand in hand with organisation wallets

V Parthasarathi has written very clearly about the path forward in his LinkedIn post. Noting that wallets for citizens are in various stages of rollouts in 100+ countries. I have for my part noticed that India has been moving resolutely forward already for some time. Now the the question is how much we in Europe could learn, possibly con

/ai /identity

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

In Germany 84.7 billion euros is a lot of money.

84.7 billion euros is a lot of money. Especially as this cost saving is just about supplier data management in the enterprises. In Germany... Table here: https://www.linkedin.com/posts/bo-harald-4768b51_847-billion-euros-is-a-lot-of-money-especially-activity-7301276133528944642-U6by?utm_source=share&utm_medium=member_desktop&rcm=ACoAAABPj1...

/ai /identity

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

I asked Grok about my own contributions

What has Bo Harald written about in Finextra? Bo Harald has been a prolific contributor to Finextra, a leading financial technology community platform, where he has written extensively on topics related to fintech, digital identity, banking innovation, and economic trends over the years. His articles often reflect his deep experience in electron...

/ai /payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The ice-hockey effect now with organisation wallets

Most of use here have seen how nothing much happens - even if it should - then nothing much happens, then nothing much happens, then nothing much.. and then all of a sudden the burst of adoption. For my part in e-banking starting in the early 80s, e-mail, mobile phones, SMS-messaging, mobile banking, e-id-services, e-invoicing, e-salary, mobile ...

/ai /identity

Aymeric Monod-Gayraud

Aymeric Monod-Gayraud Co-Founder at LoanTube (#Sifted100)

FinTech is Empowering the Subprime Borrower

When it comes to consumer loans, a significant portion of the population finds itself cast adrift by traditional banks and lenders. Underserved by institutions that prefer to deal in tidy risk assessments rather than inconvenient complexities of unique spending habits, these individuals are slapped with the “subprime borrower” label due to past fi...

/retail /inclusion

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