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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
It was interesting to see many Finextra readers defending cash. Most arguments in favour of cash are based on sentiments, rather than hard facts. The best authority on that subject, IMHO, is Dave Bir...
In the ongoing game of one-upmanship between hackers and payment fraud prevention technology, new research presented at the 35th IEEE Symposium on Security and Privacy suggests that the fraudsters hav...
Summer is upon us, and it's time to do mid-year revision of my predictions for 2014 (last year I got 6 out 7 right). Wearables - tick Samsung's Gear 2, Moto 360 by Motorola, G watch by Google (develo...
Banks love to win. So do customers. Gamification truly takes off when customers see the real value gamification can give to them. To that end, I would like to examine how gamification drives custome...
Over 6 million e-banking contracts in a country with 5,5m people - and there is a monthly fee. And transactions just keep growing..
Spear phishing is a powerful fraud technique. The objective is to get sensitive/confidential data which can then be used to mount at attack. A combination, for example, of my home and mobile numbers, ...
The most natural thing in the world is to reuse e-banking credentials, ready HABIT and TRUST for public sector and other 3rd party services when strong identification and/or contract signing is needed...
Almost all enterprises in the country signed up (336.000). Huge growth in transactions. Consumer volumes exploding this year as direct debit features have been integrated.
I sat in on an interesting case study discussion at the London SWIFT business forum last week about the use of extended remittance information (ERI) to improve automation of accounts receivable and pa...
With the UK parliamentary elections only a year away, the shadow Financial Secretary to the Treasury Cathy Jamieson MP has set out Labour’s views on retail banking and the payments market in particula...
Virtual assistants might be transforming how banks deal with customer queries, but quantifying that the best advice and the right answer is given each time, isn’t always as simple as it seems. With mo...
In a recent UN/ICAO commissioned survey on the use of signatures in passports, a number of countries including the UK recommended phasing out the long held practice because it was no longer deemed of...