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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Recently, I wrote a piece highlighting some of the startling data released on the true costs of fraud published in a report by Lexis Nexis. This report examined the costs of fraud across a number of d...
THE CONDUCT RISK IMPERATIVE The FCA’s recent focus on conduct risk marks a significant shift in mindset for most financial organisations. Leaving the term ‘conduct risk’ deliberately undefined, the FC...
I’ve long been an admirer of First Direct. Recently I’ve begun to think that First Direct might be the model for how banks defend themselves from the rise of supermarket banking. First Direct is alrea...
Tenants can securely make payments to their landlords through Facebook Salix Homes, a social housing provider based in Salford, in the northwest of England, is one of the first housing providers in th...
Reprinted with permission from Huffington Post... On September 17, 2011 a group of protestors gathered in Zuccotti Park in New York to protest the growing influence of corporations and the financial ...
Making Customer Insight Analytics Actionable Like most large commercial banks, I’m sure that my bank views my checking account for exactly what it is on its balance sheet, a liability. To be fair, I t...
If you've followed my bullish ramblings on mobile payments here at Finextra, you'll know that talk of the coming ubiquitousness of mobile payments is nothing new for me: Why Square Wallet failed, and...
It's been a while since I blogged here at Finextra (for many reasons)... Today is a special occasion. The day Apple (and I) said "FU!" (You'll understand the context better if you glance thr...
If you've been waiting for news regarding Coin Card, then you've got a longer wait than expected. Coin launched with HUGE fanfare in November of 2013, promising to revolutionize your credit card by al...
Payment Services Directive 2.0, Why “PSD2” is A Much-Needed Step Towards Uniformity and Accountability in the European Payments Industry Rules and regulations serve many purposes, from ensuring that
Coexistence: Host Card Emulation supports the coexistence between the Secure Element issuance model and the HCE CloudSE and in-software approaches. This leaves an open-door to a shift in approaches or...
Remote Access Vulnerabilities and “Backoff” PoS Malware to Lead to Potential Next Wave of Target-Style Attacks this Holiday Season Data breaches, identity theft and stolen payment card credentials are...