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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Nobody promised you a rose garden

I went to a book publishing party yesterday. Wonderful book about interior design and life by extraordinary personality. Lots of cultural types around and good food. And as I am kind of known as Mr. e-Invoicing the accountant present came up to me with his story – which went like this: He: “ The migration to e-invoicing has not been easy. Lots of ...

/payments

Brett King

Brett King CEO & Founder at Moven

A REAL solution to customer-centred banking?

The issue of how to make the migration to a truly customer centric organization is often agonized over. While many are keen to see that goal materialize, there are just as many who feel organizational inertia and long entrenched silos are just too significant a hurdle to circumvent. Innovation in the customer space is often a challenge too. How do...

/retail /wholesale

Retired Member

Retired Member 

iPad - just a new device, or a new way of doing business?

It allows corporate finance to demonstrate its products in real time and with live data in its clients’ offices; it is a conduit for research information; it’s tool for distributing trader insight. But haven’t we always been able to do this? Surely real time product demonstration can be done on laptops? Information can be made immediately availab

Retired Member

Retired Member 

Why don't you become a payments provider? Part 2

Previously on “Why don’t you become” (here): people put their money in wallets (be those banks, or just stashes). Networks then pierce a hole in these wallets and create a widespread network that allows money to be transferred easily (cash in the stash case but we also have credit, electronic checks, credit cards and mobile phones. I don’t mean c

/payments

Uri Rivner

Uri Rivner CEO and Co-Founder at Refine Intelligence

The Bloodhounds

Five years ago, law enforcement forces were pretty clueless about Cybercrime and online banking fraud. National intelligence bureaus and police departments worldwide experienced a flood of unknown complaints about money going up in digital smoke, and were absolutely unprepared for the huge task of turning the tables on fraudsters. But today we’r...

/security

Retired Member

Retired Member 

Basel III - Driving Mergers and Acquisitions

Despite uncertainty around Basel III – specifically whether banks will have enough capital, and issues regarding their risk and exposure, the legislation doesn’t seem to be as onerous for banks as once thought. And what’s more, it actually has the potential to increase M&A activity in the financial sector. The recent stress tests, conducted to...

/regulation /sibos

Retired Member

Retired Member 

What does organizational restructuring mean to your customer

No restructuring is pain free, especially in the complex business of financial services. And in the aftermath of the crisis, the industry has undergone widespread re-jigging through consolidation, merger, integration, compliance, cutback or transformation. Cost and effort apart, restructured organisations worry about how this move will impact the ...

/retail

Brett King

Brett King CEO & Founder at Moven

Consumers shun bank marketing in favor of online research

At their annual ThinkBanking event last Thursday (Sept 9th) in Sydney,the Google Financial Services Team released their latest behavioral research supported by Global Reviews’ Customer Experience Benchmarking. The results are a shock to those expecting traditional marketing methods to strongly influence customer behavior in respect to product selec...

/retail

Retired Member

Retired Member 

The first Payment Institution licenses in France!

The French Central Bank has given licenses as a Payment institution to two french companies. This is the first french licenses !!

/payments

Retired Member

Retired Member 

So what does competition mean for the banking customers

In a sense, customers never had it so good. Companies are fighting hard over the same consumers, adding to their considerable power. The going’s got tougher for banks which were already striving to defend their turf against both established rivals offering similar services and new upstarts with innovative ideas. In parallel, they are trying to re

/retail

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