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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
The Asset Servicing (AS) industry is an essential but often overlooked component of global financial markets. Yet, while transfer agents and fund administrators are critical to the smooth running of m...
COVID-19 scattered workforces and business operations virtually overnight. At the same time, the impact of the pandemic has accelerated digital sales and service demand in ways that suggest permanent ...
While consumer credits are becoming more automated and user-friendly to request, all other credits are often still very manual and labor intensive to originate. In this (relatively long) blog I will t...
Financial institutions are facing a gap between traditional and tech-focused models caused by insufficient attention being devoted to digital transformation. According to Oliver Wyman, banks today co...
The long-term economic effect of the Covid-19 pandemic is still largely unknown, but it’s likely to make an impact like nothing we’ve seen since the Second World War. With a few nations emerging from ...
The use of specialized tech to help financial institutions meet heightened regulatory requirements — a.k.a. regtech — is poised to continue taking off this year. Given the uncertainty surrounding COVI...
Recent surveys indicate that the biggest aspiration of millennials today is not to buy a house or to get married, but to become debt-free (e.g. Business Insider, New York Life, ...). In the US and UK...
The coronavirus pandemic has taught people to use QR codes in new and broader ways. This presents a great opportunity to shake up international payment systems with their wildly expensive commissions ...
The number of Google searches for the word unprecedented has recently spiked to unprecedented levels[1]. And for good reason; the COVID-19 pandemic is unlike anything in living memory - and it is not ...
Right now it is business-as-not-usual for millions of SMEs due to the Covid-19 crisis. Their survival relies on quick and fair distribution of the emergency funds backed by the British government. Tha...
In the hardest times, there is always a way to get better. With The Way Forward, I’d like to share disruptive changes that shape industries, businesses, and societies in the context of financial servi...
The coronavirus is expected to fundamentally change the way customers interact with their banks, retailers and other service providers – and fintech businesses, which were built to operate in a fast-m...