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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Design as Strategy: How UX Transformed a Bank's Digital Ecosystem

In the heart of one of the world’s most fast-paced financial markets, a digital reckoning was brewing. A leading retail bank—serving tens of millions, managing hundreds of billions, and deeply embedded in the region’s economic fabric—found itself at a tipping point. Its once-pioneering market presence was now fragmented, inconsistent and frustratin...

/retail /devops

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Debunking the Early Riser Myth in Banking: A UX Reality Check

In the high-stakes world of finance, one belief has been drilled into boardrooms for decades: the early bird catches the worm. In banking, that’s translated into a dangerous mantra — first to market wins. It’s a seductive idea. Banks' CEOs love the headlines. Product teams love the adrenaline rush. Shareholders love the illusion of being ahead of t...

/retail /devops

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Original rambling story telling here ...ChatGDP shortened and improved it in the previous post

AI-impact: 20-30% GDP growth a year or no more than 1-2% over 10 years? Quite a difference between the Silicon Valley evangelists and the pessimistic Daron Acemoglu as descibed in the Economist’s “Eureka all day long”. A very useful article indeed – that naturally has more questions than answers. To try to clear my thoughts I worked through my ow...

/ai /identity

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

From Commodity to Couture: Why Design in Banking Stays Untapped Competitive Edge

In a world where people wear their brands like badges of identity—from the phone in their hand to the sneakers on their feet—banking remains curiously invisible. Its digital products are often indistinguishable, stripped of soul, wrapped in sameness. But this week, something rare happened. Because here’s the paradox: while consumer brands chase em...

/retail /identity

Vishal Rodage

Vishal Rodage Consulting Director at Tata Consultancy Services

Data Driven Investment Manager - Unlock the value proposition through Data strategy

DATA - A KEY DIFFERENTIATOR IN BUSINESS VALUE GENERATION In today’s fiercely competitive market conditions, investment managers are looking at various ways to differentiate themselves from the competition. Having effective Data Strategy is critical to unlock the power of data that the organisation can harness to its competitive advantage, be it to...

/markets

Darren Carvalho

Darren Carvalho Co-Founder and Co-CEO at MetaWealth

After Stablecoins, Tokenized Assets Will Be The Next Major Institutional Play in Blockchain

Recent institutional interest in stablecoins has been something of a watershed moment for the crypto industry. Not only has the mainstream adoption of stablecoins signalled a renewed interest in and a broader acceptance of blockchain, but it is the first sign of the convergence of decentralised finance (DeFi) and traditional finance (TradFi). Majo...

/regulation /retail

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Will AI Ignite the Next Flock of Black Swans? Scramble for Antifragile Digital Banking Starts Now

Have you ever seen a live black swan? I hadn't until recently. During my recent vacation, every morning and evening on the way to breakfast and dinner, I passed a flock of black swans housed on the hotel grounds. By the second day, they became just part of the scenery — beautiful, yes, but familiar. It made me think. In his book, Nassim Taleb des...

/ai /predictions

Viacheslav Kostin

Viacheslav Kostin CEO at WislaCode Solutions

Top 5 Fintech Features Revolutionising Personal Finance

Managing personal finances can be a daunting task, but fintech innovations are simplifying the process with powerful tools. From automating savings to providing detailed spending insights, these features enable individuals and financial professionals to take control of their money. This article examines five key fintech functionalities that are re...

/retail

Ankita Bhattacharya

Ankita Bhattacharya Product Manager - Commercial Finance at LoanTube

Why business loan brokers are saying yes to less!

When an SME applies for a £10,000 working capital loan, it often finds itself at the bottom of a broker’s priority list. For years, traditional commercial finance brokers have largely avoided small ticket business loans. The reason is simple: the return on a £10,000 loan rarely justifies the time and manual effort required to package and place it....

/startups /inclusion

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

Internal Innovation Illusion: Why In-House UX Could Cost You the Market

Beneath the surface of every large retail bank lies a truth rarely voiced in boardrooms but whispered in team huddles: genuine digital transformation cannot succeed on in-house talent and legacy alone. While product teams brim with bold ideas—AI-driven analytics, intuitive dashboards, brand’s digital leadership—their proposals repeatedly collide w...

/retail /devops

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