Business Knowledge for IT

This community aims to provide links, resources, book suggestions, tips and insights to facilitate learning and development of IT professionals in financial services, and to develop a forum for IT professionals to exchange views on various related items.

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

Conversation-as-a-Service: knowledge economies of scale

Conversation-as-a-Service enables an individual to benefit from contextual knowledge expressed directly to them. The individual controls the dialogue through the options they select, which can be enriched, if needed, through contextual explanations in the form of further dialogue, pictures and videos. This revolution in interaction is slowly gaini...

13 August 2018 /ai /regulation

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

Conversation-as-a-Service insights for new sense-making frameworks

As conversation-as-a-service gains momentum, it is providing a two-way marketing, sales and services interaction between customers and organisations from both the public and private sector. Being able to undertake chatbot dialogue at scale, consistently across all digital touchpoints, is setting a new benchmark for customer and indeed employee exp...

27 July 2018 /ai

Retired Member 

Machine Learning: Benefits to Business

Have you ever thought about how your mail inbox is so smart that it can filter Spams, label important mails or conversations and segregate Promotional, Social and Primary messages? There is complex algorithm in place for this kind of prediction and this algorithm comes under the wide umbrella of Machine Learning. The formula looks at the words in ...

24 July 2018 /ai

Sascha Cutura CEO at convedo

Process Intelligence is crucial for the success of Business Process optimisation

Documenting operational processes can take a huge amount of effort at the outset and often businesses underestimate the on-going maintenance requirements. Those that don't try to map processes can never really say that all of their risks are identified and controlled, which in turn can lead to regulatory challenges. Process Intelligence is the ans...

16 July 2018 /ai

Retired Member 

The Risks of Shadow IT at Financial Services Firms

Businesses across all verticals are dealing with the fallout from shadow IT, whether they realise it or not. Shadow IT refers to technology which is brought into an organisation by individual employees and business units without the knowledge or consent of corporate IT teams. Fuelled in part by its ease of purchase and deployment, SaaS application...

07 June 2018 /security /regulation

Retired Member 

The Sale of Core Systems Continues a Steady Pattern in the U.S.

In 2017, fifteen core system vendors (large and small that provide core to 94% of the U.S. population) sold 232 branded core systems to U.S. banks and credit unions. That was 2.04% of the population. Past history (16 years) the average percent (Mean) of population was 3%. The Hi was 5.8%, the Lo was 1.6%, the Mode was 2.04%, the Median was 2.06...

04 June 2018

Sophia Brooke Project Manager at Independent Consultant

Why Business Intelligence Turns CFOs into Strategic Advisors

Increasingly, companies are striving to be data-driven. Decisions are not only informed by data but are made precisely because of data. This enables companies to make more prudent and productive decisions which can help them discover and leverage their competitive advantages. Financial data has emerged as one of the most important sources of such ...

04 June 2018 /inclusion

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

The convergence of Legacy Systems and FinTech using chatbots

Legacy Systems remain problematic. Legacy Systems constrain change enablement. FinTech accelerates change. Legacy Systems are costly and slow to change. FinTech is inexpensive and quick to change. The knowledge to change Legacy Systems dilutes overtime. Diluted knowledge increases cost, time and risk. Solution Stage 1 Capture Legacy Systems kno...

04 May 2018 /ai /regulation

Retired Member 

Benefits of Artificial Intelligence for the Small Business

Over the past few years, interest in artificial intelligence has begun to rise in the minds of the everyday person. Artificial Intelligence, formerly known and dismissed as technology only possible in the mind of Hollywood creatives, has now begun to see a huge surge in interest by real-life people. This rise in consciousness can only be ascribed ...

02 April 2018 /ai

Victor Martin CMO at SquareRoot

Augmented Analytics: The Future of Business Intelligence

The ever-increasing amount of data makes data analytics and an important constituent of business development. To beat the competition in business, you need to stay abreast with the changes in business analytics. The term “smart data discovery” was introduced formally in 2017 and is reigning as a powerful differentiator across industries. To get cl...

29 March 2018 /security