For Finextra's free daily newsletter, breaking news and flashes and weekly job board.
Great post Richard.
Mobile is now the sexy new toy for the banks – and the UK will soon reach “mass market” adoption with Paym
I also agree with you that Branches are here to stay – but banks must ensure that they are not just maintained as a non-mobile relic, but reinvented as a valuable and integrated place to do business as part of a customer centric model that means customers
get the same great service whatever channel they choose to use.