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As financial information remains a prime asset, mishandling this data can lead to far-reaching consequences, including significant financial losses, reputational damage, and legal complications.
For businesses involved in managing policies like insurance or financial initiatives for a constant stream of funds to operate efficiently, maintaining financial data accuracy, security, and accessibility is crucial.
Understanding key practices and pitfalls to avoid offers the right actionable advice on safely managing sensitive financial data.
Financial data handling is critical in sectors like invoicing, where timely and accurate information can make or break business operations.
Similarly, in buying insurance, accuracy in customer data, accuracy in claims information, and payment records is essential to meet regulatory requirements and client expectations.
Controlling who can access sensitive information helps prevent unauthorized use and minimizes the risk of data breaches.
Access control involves creating protocols to ensure that only authorized personnel have entry into sensitive data areas.
For accurate invoice factoring, as companies sell unpaid invoices to a third party, it’s crucial to ensure only finance department employees handle or view these invoices. Having the right automated factoring solutions will prevent unauthorized access that could lead to compromising client information.
Implement multi-factor authentication (MFA) to add a layer of security for access control.
Utilize role-based access, where employees are assigned specific permissions based on their roles within the organization. For example, customer support may need access to certain client details, but they shouldn’t have access to full financial records.
Encryption scrambles data so that only individuals with the correct decryption key can access it. Whether data is at rest (stored on servers) or in transit (being sent to another party), it’s essential to protect it through encryption.
Logistics businesses, for example, handle important documents daily, including shipping manifests, bills of lading, comprehensive truck and van insurance documents, customs declarations, delivery receipts, and invoices. If this data is intercepted during transmission without encryption, it could easily fall into the wrong hands.
Use Advanced Encryption Standards (AES), which provide a high level of data protection. Many modern platforms offer built-in encryption for data both in transit and at rest, so utilize these tools whenever possible.
This is a simple yet effective way to ensure data is recoverable in the event of an accidental loss, system failure, or malicious attack. By scheduling regular backups, you can ensure critical data is readily available and minimize downtime in a data-loss scenario.
For businesses, missing data can lead to discrepancies in accounts receivable, complicating financial statements and cash flow management. Backing up these records daily, or at least weekly, can ensure that financial data remains accurate and accessible.
Automate backups for all critical financial data to a secure location, whether on-premise or in the cloud. Ideally, use a combination of on-site and off-site backups to ensure data is protected even if a local system fails.
Regular audits allow organizations to verify that data handling protocols are effectively protecting sensitive information and detect any anomalies that may indicate a data breach.
If you’re working in insurance, where personal customer data and claims information are handled, an audit might reveal gaps in data handling that could expose sensitive customer information.
Conduct at least quarterly audits of financial data and ensure they are done by a neutral party, such as an external cybersecurity firm. During audits, assess protocols for data handling, storage, encryption, and disposal, ensuring compliance with industry standards and best practices.
Training ensures that all team members understand the importance of data handling protocols and recognize potential threats like phishing attacks.
An employee handling insurance claims may be tempted to share sensitive data via unsecured email. However, if they are trained in secure data handling, they would recognize the importance of using a secure file transfer system.
Conduct regular training sessions, making sure to cover topics like recognizing phishing scams, the importance of strong passwords, and proper data handling practices. Refresh training regularly to ensure employees are up-to-date with the latest security threats.
Proactive monitoring can alert administrators to potential security threats before they escalate into larger issues.
For companies managing factoring accounts, tracking access logs can reveal unauthorized access attempts, helping to identify security breaches before they compromise sensitive financial data.
Use logging and monitoring tools that offer real-time alerts for unusual activity. Regularly review access logs and investigate any irregularities to prevent unauthorized access to financial data.
Adopting strong access controls, encrypting data, conducting regular audits, and training employees are just a few practices that help safeguard sensitive financial information.
For industries like invoicing and insurance, where sensitive data is handled regularly, adherence to best practices is crucial in preventing costly mistakes or breaches.
Effective data handling is not just a matter of compliance; it’s an investment in a company’s reputation and trustworthiness.
With the right combination of technological tools and well-trained personnel, organizations can manage financial data responsibly, enhancing both security and efficiency.
Remember, good data management practices aren’t about quick fixes but establishing a culture of security and continuous improvement to protect your business and its stakeholders.
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Galong Yao CGO at Bamboodt
08 July
Alex Kreger Founder and CEO at UXDA Financial UX Design
07 July
Anjna McGettrick Global Head of Strategy Implementations at Onnec
Nkahiseng Ralepeli VP of Product: Digital Assets at Absa Bank, CIB.
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