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Bank of America twitterer David Knapp at BofA_help has outed an impersonator operating under the monicker bofabanker.
The anonymous BofA imposter set up his Twitter account yesterday and claimed to be a bona fide staffer at the West Coast bank.
Knapp contacted him online saying: "I work for Bank of America, please send me a DM so we can discuss your presence on Twitter. You're considered an impersonator."
Fearful of a visit from m'learned friends, bofabanker swiftly changed his profile from "I work at the bank you love to hate" to "I own stock in bofa. some is in my 401k, and I like to trade BAC every day. I also indirectly lend to them."
As Matt first pointed out in an earlier blog, there's nothing to stop anyone from setting up as a bank on Twitter and talking down the brand. Kudos to Knapp for nipping this one in the bud so swiftly. Other banks take note.
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