I rang the Alliance & Leicester this morning and spoke to the Call Centre and explained that I had read a lot about the recovery of charges and wanted to know what I had to do to query and possibly recover mine.
The very nice lady explained that they would send me a form and I had to complete it and return it with 10 pounds and that the bank then had 40 days in which to respond.
We’ll wait for the form.
In the meantime I have just been hit by another overdraft daily charge of £25 which means they haven’t amended their charges despite the fuss and the fact that the
Consumer Action Group advise that Alliance & Leicester have repaid £284,292 to customers so far in disputed charges payments repayments as reported to them.
Since 1st January I have been charged £122.76 in bank charges, the most I have ever gone overdrawn since Jan 1st is £412, which is £62 over my limit. Which do you think is better for the bank; £5 a month for the facility, or £122 for the so-called abuse
of it? Yet requests to increase my overdraft limit are always met with a refusal.
Keep you posted, but let me have your input too at the end of this article or
personally, if you wish.