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Philippe Guenet

Philippe Guenet

managing Consultant at Henko
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Bio Delivery leadership, transformation, Lean and Agility, technology transformation, DevOps, Data, UI, Cloud Career History - Henko (current) - Foundrr - GFT (2011-2017) - Executive Delivery Manager, previously with Rule Financial (acquired by GFT) - Sapient (2004-2011) - Director of Technology - (1996-2004) various positions in digital

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Covid-19: Barclays CEO signals end of the skyscraper and rebirth of the branch

  There are already -and that has existed for a very long time- contact centres that operate distributed from home.  I think that the transition back will be much more telling than the lockdown itself. Digital businesses have proven that they can still function remotely during the lockdown. This also means that they will be the last ones to really justify going back to full office work. What will be the point as well to go into an office in split work when one would have to collaborate "remotely" with the rest from the office.  This situation is probably opening the door to become serious about virtual work / telecommuting as a permanent feature of the work. With this in mind I think that senior leadership has not grasped the needs for Digital collaboration. The emergence of people using Zoom for instance (because it has considerably stronger features than the likes of Skype) has been clamped down on security concerns. Same goes for using collaborative boards which are all Cloud base, with no inhouse alternatives most of the time.  Digital work also offer many advantages to attract/retain talents as work flexibility will become very attractive and it is possible to get workforce from anywhere.  Time is to seriously explore effective digital collaborative set-ups, time to coach the teams using them well as the situation is indeed going to make a big change in the running of digital businesses.