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Why Consumer Banking's AI is Built Entirely on RAG and Supervised Fine-Tuning

Since 2022, the conversation around AI in consumer banking has hardly moved past simple chatbots and fraud detection. The "next frontier" is supposedly a system capable of conducting nuanced, secure and context-aware dialogues about a customer's entire financial life. We've spoke about this for years, but where is it? With current model ...

17 September 2025 Artificial Intelligence and Financial Services