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Jason Ross

Jason Ross

CEO and Founder at Cirrus
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Bio I am the CEO and Founder of contact centre technology provider Cirrus Response, an organisation I founded back in 2013 after identifying a gap in the market to combine innovative technology with a consultancy-led approach.


Customer Service 2015-2019-2025

How to deploy AI to improve customer engagement and retention

20 Apr 2022

Initially many people expected AI to be a job-killing technology, however, that hasn’t happened. Instead, it has become a vital component for employees across the workforce, enabling them to do more qualitative tasks and remove the remedial, repetitive aspects of their roles that don’t require human control. Artificial intelligence has the potent...