Jason Ross

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CEO and Founder

Cirrus

Member since

13 Apr 2022

Location

London

Bio

I am the CEO and Founder of contact centre technology provider Cirrus Response, an organisation I founded back in 2013 after identifying a gap in the market to combine innovative technology with a consultancy-led approach.

Latest opinions

How to deploy AI to improve customer engagement and retention

Initially many people expected AI to be a job-killing technology, however, that hasn’t happened. Instead, it has become a vital component for employees across the workforce, enabling them to do more qualitative tasks and remove the remedial, repetitive aspects of their roles that don’t require human control. Artificial intelligence has the potent...

20 April 2022 Customer Service 2015-2019-2025