Banking Strategy, Digital and Transformation

Will Event Driven Reviews and Perpetual KYC be the 'New Normal' for Financial institutions?

28 Oct 2020

Over the last 15 years the KYC due diligence process has evolved significantly. But as the bar has been raised on compliance globally, the costs and resources needed in the onboarding process and regular KYC reviews have grown exponentially. Financial institutions don’t have much choice in their approach. They either must make upfront investments ...

Banking Strategy, Digital and Transformation

Driving Customer Centricity in CLM and KYC

09 Apr 2019

A long, long time ago…. well, actually not so long ago, in the land of KYC, the customer was at the end of the food chain in the eyes of those operating in the KYC space, the Compliance and Back Office staff charged with preparing and approving the KYC due diligence cases. “A necessary step to getting the work done” or “the reason for not complet...

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Banking Strategy, Digital and Transformation

RegTech’s role in the transformation of Client Lifecycle Management and KYC Operations

05 Mar 2019

Let’s face it. Onboarding and KYC operational processes have had to change significantly over the last 10 years as regulatory requirements and customer expectations have changed. Long gone are the days of financial institutions being able to rely on relationship managers “knowing” who their customers are, and where they got their wealth. The fi...