Profile
Location
Sydney
Member since
2019

Austin's blog archive

2023 (1)
Austin Puthur James

Austin Puthur James

Enterprise Solution Consultant at FIS
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Bio Austin is responsible for driving Payment Transformation initiatives in Asia and Pacific region. This includes identifying key business drivers, gaps in the Enterprise Payments Value Chain, Value Creation & Realisation, Business/Technical Analysis, Aligning Solution Scope, Target Operating Model and guiding the Implementation Strategy (On-Premise and Cloud). Career History Austin has nearly two decades of experience in the banking and financial service industry, delivering customer-centric solutions in the Asia-Pacific, Europe and LATAM regions. He is passionate about payments and related technologies that can improve customer experience and fuel growth. He is an advocate of open banking and is excited about the fintechs, which can bring financial inclusiveness and empowerment to the masses. Austin holds a post-graduate qualification in Technology & Business Strategy from the Australian Graduate school of Management. Before joining FIS, Austin held Product Management and consulting roles at organizations including ACI Worldwide, Tata Consultancy Services, Infosys and CSC.

Blogs

E-commerce

Key Considerations for a better Retail Payments Strategy

31 Jul 2023

The Retail industry is facing challenges to gain and maintain the cost of payments due to internal and external factors. The margins had gone down as consumer spending has decreased due to unstable economic conditions. In this situation, I believe optimising the payment is very critical for the success of the business. Payments are the core of any...