Research

The Future of the Global Financial Ecosystem 2024

07 Sep 2023  |  1012 downloads

A Sibos Special Edition. Our world has experienced several unexpected and unprecedented events over the last few years, which show no signs of slowin...

The Future of Payments 2023

19 Jun 2023  |  1449 downloads

Gaining Ground on Global Interoperability. The European Central Bank defines interoperability as 'the set of arrangements/procedures that allows...

The Future of Fintech in the UK 2023

13 Apr 2023  |  681 downloads

A Special Edition for UK Fintech Week 2023 and IFGS 2023 Fintech investment across Europe, the Middle East and Africa fell from $79 billion across 2,...

How banks can expand the omnichannel for virtual signing experiences

31 Mar 2023  |  187 downloads

The global pandemic presented a challenge to the way many products and services were offered by banks, and now that we are on the other side of Covid-...

The Future of Payments 2022

27 May 2022  |  1739 downloads

The Cutting Edge of Digital Payments The Covid-19 pandemic and Russia's invasion of Ukraine in 2022 has proven that the financial services indust...

The Future of Digital Identity 2022

06 May 2022  |  1073 downloads

Inclusive, Secure, Fit For Purpose Digital identity will be the catalyst for financial institutions wanting to navigate the data ecosystem in an incr...

Open Banking Europe 2022 - What’s next for Open Banking?

18 Jan 2022  |  1329 downloads

Since the European Payments Services Directive 2 was introduced in 2018, open banking has come to mean different things to different participants. Pro...

Addressing the Poverty Premium: A data-led approach

05 Nov 2021  |  295 downloads

Poverty premium is a term that means so much more than being charged more for certain products and lack of credit history; it can also equate to digit...

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...

What will drive the journey towards cashlessness and digitalisation?

18 Jan 2021  |  656 downloads

Market dynamics and infrastructure vary greatly per country and region but the direction of innovation and change are converging on the same outcome:...

Payments Transformation: Immediate, Intelligent and Inclusive

04 Nov 2020  |  1139 downloads

The Finextra Annual Payments Survey Report 2020 in association with Fiserv. The pandemic has changed how we think about payments and the way people&a...